Business Analyst - Salesforce

Chennai, Tamil Nadu
Rs. 7,00,000-8,00,000 per year
Permanent
Full-time

13 hours ago
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This role is for one of the Weekday's clientsExperience: 3–5 YearsCTC : 7-8 LPAPreferred immediate joinersMale Candidates onlyInterview Rounds - 3Good Communication in EnglishVacancies - 2We are seeking a skilled Salesforce Business Analyst to act as a bridge between business stakeholders and technical teams. The candidate will analyze business requirements, design Salesforce-based solutions, and support implementation to improve business efficiency and processes. Salesforce Business Analysts typically gather requirements, analyze workflows, and translate business needs into Salesforce solutions that drive operational improvements.RequirementsKey Responsibilities

Collect and interpret business requirements from various stakeholders.
Convert business needs into effective Salesforce functionalities.
Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and user stories.
Collaborate closely with Salesforce developers and administrators to deliver solutions.
Perform gap analyses and suggest enhancements to existing processes.
Develop workflows, dashboards, and reports within the Salesforce platform.
Engage in system configuration, testing, and deployment tasks.
Manage User Acceptance Testing (UAT) coordination and verify business requirements are met.
Keep documentation up to date and aligned with business goals.
Offer training and ongoing support to end users.
Remain informed about the latest Salesforce features and best practices.

Salesforce Business Analysts frequently work across departments to identify inefficiencies and design automation or workflow improvements that enhance productivity.Required Skills in Salesforce

In-depth knowledge of the Salesforce CRM platform
Experience with:

Sales Cloud
Service Cloud
Reports & Dashboards
Workflow automation
Data management
Understanding of Salesforce configuration principles

Business Analysis Skills

Requirement elicitation and documentation
Business process modeling
Gap analysis
Effective communication with stakeholders
User story development
Data analysis and report generation

Successful Salesforce Business Analysts typically blend analytical skills, requirement analysis, and strong communication abilities to ensure technical solutions align with business objectives.SkillsSalesforce APISalesforce Marketing CloudSalesforce LightningBusiness AnalysisAgile TestingInsuranceBanking

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