Traceability Operations Coordinator

• Develop and maintain relationships with all Primark suppliers, internal Primark teams and external traceability partners to support the Traceability strategy.
• Support the traceability team to train, onboard and support suppliers to comply with Primark traceability requirements.
• Act as the first point of contact with suppliers for traceability escalations and exception management
• Receive and respond to supplier traceability queries, ensuring timely and accurate responses.
• Support suppliers in the use of a traceability tools functionalities.
• Follow up with suppliers to ensure the quality and timeliness of the information they provide.
• Assistance with the analysis of data collected and the monitoring of project progress.
• Produce weekly updates and progress reports.
• Create and maintain any SOP's and documentation.
• Organisation and scheduling of supplier meetings, workshops, conferences as required.
• The successful candidate needs to manage multiple issues, engage multiple stakeholders and ensure these issues are resolved efficiently.
• The role involves travel coordination, meeting schedules, presentations, preparation as required.

• Excellent communication skills, both verbal and written
• Relationship builder, both internally and externally
• An ability to work under pressure.
• Able to work in a team and on own initiative.
• Cultural awareness, sensitivity, and confidentiality
• Excellent problem solving and planning skills.
• Attention to detail and accuracy.
• Proficient in Microsoft Office programmes including Excel, Word, Project and PowerPoint.
• Be resilient, flexible, and open to change.
• Have good listening skills.
• Be energetic and enthusiastic.
• Have the ability to manage own time, prioritise and be self-motivated.
• Be able to digest and manage a large volume of information.
• Maintain strict confidentiality with sensitive information.

Primark