Senior Operations Analyst - Passive Invoice Management Position Overview Job Title- Global Passive Operations - Senior Operations Analyst Location- Pune, India Role Description The Global Passive Operations function within Technology & Operations was created as a key interface between Operations and our stakeholders across Passive Portfolio Management, Product and Capital Markets and rolls up into the newly founded group Global Operating Platform since August 2022. Global Passive Operations acts as a dedicated partner for operational topics including process enhancements and project, issues, and escalation management within the Passive business pillar. Topics covered by the team usually require a strong internal network and a broad knowledge across different operational processes within DWS which helps to perform assessments followed by improvement or implementation of processes, specific technology, or systems. The role of Passive Operations is global and involves requests from all Passive business pillars around the world including direct engagement with appointed external business partners and / or clients. The team will consist of 25 people located in London, Frankfurt, Hong Kong, and Pune. We invite you to grow with us in a dynamic environment, to become an important part of the Global Operating Platform and make decisive contribution to the success of our organisation. We are specifically recruiting an individual to support the EMEA ETF business. A prior understanding of Funds, Exchange Traded and/or Securitised Products will therefore be beneficial. Ideally the candidate will also have knowledge within the field of invoice management. What we'll offer you As part of our flexible scheme, here are just some of the benefits that you'll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Global Passive Operations - essential functions: The Senior Operations Analyst is responsible for a timely, complete, and accurate processing of tasks such as the following: Accountable for accurate and on-time processing of all run the bank tasks with regards to invoice management Provide advice and process knowledge across managed tasks. Escalation management in case of delays in co-operation with Procurement and Finance Ad-hoc assessments of issues arising including status reporting to management. Support to ensure operational stability in close co-operation with internal and external stakeholders. Involvement in process improvement projects and other change the bank initiatives. Reporting of key performance indicators to management A more detailed overview of your tasks: Budget forecast in close co-operation with various internal stakeholders. Raising of purchase orders upon budget agreement incl. timely follow up with Procurement teams. Supporting internal stakeholders in raising contract workspace identifiers Maintenance of budget trackers for correct forecasting performed by Finance. Validation of received invoices before processing in internal systems. Ad hoc escalation management in case of vendor complaints in close co-operation with Procurement and Finance Build and foster relationships with internal and external stakeholders. Your skills and experience Bachelor's or master's degree in economics, or related field, or equivalent experience. Good understanding of asset management operations (trade life cycle), exchange traded funds, involved financial products. Excellent analytical skills and structured approach able to comprehend new topics quickly and create the right framework for further assessment and implementation. Basic experience with SAP, dbBuyer, dwsBuyer of advantage Advanced skills in using MS Office Self-driven attitude, willing to improve the status quo and achieve tangible outcomes. Strong and committed team player, ability to connect quickly to build internal network. Full professional proficiency in English with excellent communication skills How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
