Software Analyst – Finance Technology
- Bangalore, Karnataka
- Permanent
- Full-time
The Software Analyst II supports and maintains software-as-a-service (SaaS), packaged software, and enterprise-wide applications. Maps business processes to applications to best deliver value and maximize application functionality. Performs configuration, setup, and updates of the application, as well as manages access control. Scope of delivery and sphere of influence is for a single squad.Responsibilities:
Responsible for the design, configuration, testing, monitoring, and support of a platform or application to deliver business value. Helps set up system users through role-based authorization. Builds subject matter knowledge for a domain or capability area or single application. Adheres to team/application standards where applicable.Contributes to and helps refine the team's backlog. Applies knowledge to partner with teammates and the Product Owner to break down work into reasonable sizes that can be accomplished in a single iteration. Ensures stories have clearly understood value and defined acceptance criteria. Helps inform delivery estimates (story points) and prioritization. Identifies dependencies and influences the product roadmap.Participates in agile ceremonies, including daily stand-up, backlog refinement, planning, review/demo, and retrospectives. Helps drive collaboration within the team through participation in practices such as pair programming with peer Software Engineers.Seeks to understand application architecture for the squad's limited area of responsibility.Ensures new features and functions are tested thoroughly. Leverages automation to accomplish repeatable tasks where possible and appropriate. Troubleshoots and fixes bugs where applicable.Monitors and observes health, availability, and performance of software in production to provide appropriate application support. Helps implement new monitoring and proactive alerting mechanisms to inform the squad of issues before problems reach consumers/stakeholders.Starts building skills to navigate application data programmatically (such as via SQL or scripting languages).Performs other duties as assigned.Additional Requirements:
- Bachelor’s degree, applicable certification or equivalent experience.
- Typically requires 2-4 years of professional experience, and general proficiency with tools, systems, and procedures required to accomplish the job.
- Travel: None
- Work Schedule: Standard Hours
Jobs on this career band have a knowledge management focus and are primarily responsible for results achieved through their own work. Requires the application of theoretical knowledge, typically gained through formal education or equivalent work experience that provides knowledge of and exposure to fundamental theories, principles and concepts of a defined profession. Jobs at higher career levels may guide small teams in their area of subject matter expertise. Jobs at the at the most senior levels of this career band set disciplinary strategy within their areas of expertise.Criteria & Management Requirements:
- Problem Solving: Solves a variety of problems that may be somewhat difficult and varied in nature. Consults with staff members on more complex issues.
- Decisions: Exercises judgment within defined parameters to make decisions on tasks with limited scope or complexity. Receives moderate level of guidance and direction on complex tasks.
- Knowledge: Working knowledge of the principles, practices and concepts within own job discipline; has broadened capability through practical experience in applying theories.
- Business Acumen: Understands key business drivers; demonstrates knowledge of the organization and processes; uses this understanding to accomplish their own work.
- Communication & Influence: Explains and simplifies complex information to others; leads the coordination of information to ensure ongoing process or program execution.
- Impact: Impact is typically limited to the department.
- Leadership: No supervisory responsibilities.
Typical Office: Operates in a typical office environment, routinely uses computer and other standard office equipment.Other Physical Requirements:
Typical Office: Generally sedentary for prolonged periods, may occasionally require ability to move about or adjust/move items weighing up to 10 lbs. in all directions; Constantly requires collaboration and the ability to communicate with others to exchange information while in a typical office setting. Collaboration is generally conducted in person unless the role has been pre-approved for remote work.#LI-SA1This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.