Request Proposal Manager non-restricted Accts
- Bangalore, Karnataka
- Permanent
- Full-time
- 2-3 year of Job-specific Experience in customer facing environment
- Time management skills, ability to cope with peak workloads, short deadlines, and significant pressure
- Excellent customer, telephone, oral and written communications skills – soft skills and
- Coordinates with solution teams for complete and timely quotes/responses
- Creates quote documents, when applicable (low complexity requests)
- Creates Customer Response Package (SOW and Price document) based on quotes and ensures contractual language and quality standards are met
- Is aware of the Account Deal Governance process to ensure appropriate approvals are obtained per guidelines
- Facilitates DXC internal review of Customer Response Package prior to submission to Customer
- Submits final Response Package to Customer for approval
- Attains a solid understanding of the customer contract
- Operates within boundaries of SLA/SLO requirements
- Uses good business judgment in prioritization of service requests in line with business
- Builds effective linkages within the DXC organizations.
- Lead regular NSSR review meetings with the client and DXC account team to review the progress and highlight for any issues or escalations during NSSR lifecycle.