Front Office Executive

Jones Lang LaSalle

Hyderabad, Telangana
Permanent
Full-time

12 days ago

Front Office ExecutiveWork DynamicsWhat this job involves:OVERALL ROLETo provide comprehensive facility management for services to the client, with a focus on continuous improvement. Achievement of the Key Performance Indicators and Service Level Agreements targets.POSITION GOALS

To provide administrative support to FM for site teams
To provide comprehensive management of services covering all facility services to the client with the focus of continuous improvement
To achieve financial and other targets given by Facility Manger.
Achievement of the service level agreements.

ROLES AND RESPONSIBILITIES

Front Office Management
Handling and upkeep of entire reception area
Managing all incoming calls and distribution
Greet Customers on arrival, receive, inform and guide visitors including the coordination with employees
Upkeep of the front office, including newspapers and Magazines
Booking of customer rooms / meeting rooms as per the client requirement
Daily check and upkeep of customer rooms as well as meeting rooms. All the assets, stationary and other amenities should be in place
Allocation of customer rooms with tagging / name board of customer
Booking of spot rental cabs as per the requirement from Business as well as project management
Handling of fixed rental cab stationed in office to manage the requirement from production team
MIS to be maintained for both spot rental cabs as well as monthly fixed cabs for invoice validation
MIS to be maintained for daily sales of cafeteria as per the matrix count as well as manual entries and forward to central team
MIS / DSR to be maintained for employee transport and forward to central team
Daily tracking and monitoring of stationary consumption & monthly physical stock verification to prepare the indent for next month
Daily tracking and monitoring of pantry item consumption with distribution to make the indent for next month
Daily Support staff deployment sheet to be updated and to be shared
Inward and Outward courier management
Ordering of printing materials including stamp and stationaries like envelope, visiting cards, letterheads
Support IFM team in administrative work like data collection
Contribute in client events or employee experience activities
Soft Service Management
Support for FM and report daily updates/issues with site
Understand the Facilities Management scope for the client assigned and develop client specific processes and procedures in consultation with FM and ensure implementation and compliance of the processes.
Support in the implementation of short and long-term projects for the client project.
Ensure compliance with Jones Lang LaSalle minimum audit standards.
Statutory compliance 100 %
Coordinate with vendor staff and staff on site to ensure smooth operations on site
Work order / Job cards - Generate job cards / work orders for all service requests with specific tasks by assigning unique reference numbers
Ensure compliance of agreed SOP & procedures as per guidelines
Follow Critical Environment processes & EHS policies laid down by the team
Achieve excellence in maintenance programs with highest standards
Know the entire cafeteria management with industrial kitchen management
Ensure smooth operations pertaining to the facility.
–Periodically inspect the logbooks, checklists, and PPM schedules for a better management of engineering systems and soft service .
–Work towards the ‘ZERO’ down time and set up the practices to ensure the delivery of seamless soft service to Clientss
Vendor Management

Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA
Carrying out Vendor Background Checks.
Processing of vendor Invoices

Others

Participate in emergency evacuation procedures including crisis management and business continuity
Daily weekly & monthly reports on Soft service related (ETS, cabs).
consumption, Incident reports, Improvement projects etc.
saving opportunities, risk management, audits.

Sound like you? To apply, you need to be:

Female Candidate
Front Office and Soft service experience must
MS Office system opeartion must
Language Telugu, English, Hindi

What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!Location:On-site –Hyderabad, TSIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.

Jones Lang LaSalle

Apply Now