Business Analyst

Bangalore, Karnataka
Permanent
Full-time

7 days ago

Job Description:Job Title- Business AnalystPosition type- Full TimeWork Location- BangaloreWorking style- HybridCab Facility- YesShift Time – 12:30pm – 9:30pmPeople Manager role: NoRequired education and certifications critical for the role - Bachelor's or Master's degreeRequired years of experience –7-10 years’ experience in relevant fieldAON IS IN THE BUSINESS OF BETTER DECISIONSAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are committed to our purpose as one firm, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.Job Summary:Aon is currently recruiting for a Business Analyst to join our Health Solutions (HS) – Online Benefit (OLB) Product team in IndiaSituated inside a large multinational corporation is our HS – OLB product is helping the world's largest companies manage their benefits administration. The HS – OLB product supports over 600 clients globally. As part of an industry-leading team, you'll provide technical expertise in identifying, evaluating, and developing cost-effective systems, solutions, and procedures that meet end-user and system requirements. You'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.Responsibilities.

Support the group in delivering high-quality strategic and tactical analysis and recommendations for customer experience design and operations.
Develop cross-functional relationships across design, user research, services, marketing, sales, engineering, channel, operations, and IT.
Act as the ‘bridge’ between the business and technology teams for the required functionality.
Analyze complex business problems using data from customers, partners, and internal sources.
Deliver valuable insights to decision-makers to influence experience design strategy.
Document detailed user stories in Agile Product Development methodology; Refine the user stories with cross-functional teams.
Track Project Deliverables schedule and conduct regular checkpoints.
Develops solutions by preparing and evaluating alternative workflow solutions.
Drive cross-functional organization's agreement on short-term and long-term commitment for user experience designs and solutions.
Participate in various Customer Research activities by providing qualified customer/partner contacts.

Qualifications

Bachelor's degree in a technical or business discipline or equivalent work experience
Experience gathering business requirements in an Agile delivery environment.
Thorough knowledge of project management tools and techniques, i.e. Sprint planning, delivery cycles.
Minimum of 5 years of related business experience. (Senior role)
Adept at negotiation, facilitation, and consensus-building with stakeholders
Strong oral and written communication skills.
Strong ability to build and manage relationships.
Experience partnering with QA resources to build proper test cases and traceability.
Experience using Microsoft Azure Devops , HEAP and Productboard a plus.

HOW WE SUPPORT OUR COLLEAGUESIn addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued.COMMITMENT TO SUSTAINABILITY“Aon is dedicated to integrating sustainability into our core business practices. We strive to minimize our environmental impact through innovative solutions and responsible stewardship, ensuring a sustainable future for our clients and communities.”#LI-SN12564435

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