Center Coordinator

Bangalore, Karnataka
Permanent
Full-time

14 days ago

Job Description:This role is for one of the Weekday's clientsSalary range: Rs 400000 - Rs 500000 (ie INR 4-5 LPA)Min Experience: 1 yearsLocation: BangaloreJobType: full-timeAs a Center Coordinator, you will be the face of the organization, responsible for delivering a seamless and welcoming front-office experience for all customers visiting the center. This role focuses on managing customer interactions from entry to service allocation, ensuring smooth coordination and a high standard of hospitality. You will play a key role in creating a positive first impression, maintaining efficient customer flow, and supporting overall center operations through proactive communication and organization.Requirements:Key Responsibilities

Manage front-desk operations, including customer entry, reception, and initial engagement.
Welcome and greet customers warmly, ensuring a professional and friendly experience.
Handle walk-in and pre-visit queries, providing accurate information and guidance.
Allocate customers to the appropriate advisors based on availability and requirements.
Coordinate customer flow to minimize wait times and ensure smooth service delivery.
Monitor and manage waiting areas, ensuring customer comfort and a pleasant environment.
Arrange refreshments and maintain overall hospitality standards at the center.
Support day-to-day front-office operations and assist in maintaining an organized workspace.
Act as a communication bridge between customers and internal teams to ensure efficient service handling.

What Makes You a Great Fit

1-5 years of experience in customer service, hospitality, or front-desk roles.
Strong interpersonal and communication skills with a pleasant and professional demeanor.
Ability to manage multiple tasks while maintaining attention to detail and customer satisfaction.
Good coordination and organizational skills to handle customer flow efficiently.
Proficiency in English and the local language for effective communication.
A customer-first mindset with the ability to handle queries and situations calmly and effectively.
Comfortable working in a dynamic, customer-facing environment with high interaction levels.

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