Front Desk Receptionist

• Proven experience in a receptionist or customer service role, with excellent interpersonal skills.
• Highly developed phone etiquette to handle calls efficiently and professionally.
• Ability to multitask in a dynamic environment, managing diverse tasks concurrently. (Mandatory skill)
• Exceptional customer service skills to ensure a positive experience for all visitors. (Mandatory skill)
• Proficiency in data entry tasks, ensuring accuracy and timeliness for records and reports.
• Experience in scheduling appointments and managing calendars effectively.
• Strong visitor management skills to welcome and guide guests appropriately.
• Capability to collaborate with team members, supporting a cohesive work environment.

• Act as the first point of contact for visitors, providing a warm and welcoming reception experience.
• Answer, screen, and direct phone calls efficiently to the appropriate departments.
• Manage appointment scheduling and maintain a meticulous log of visitor entries and exits.
• Assist in managing incoming and outgoing correspondence, ensuring timely response and dissemination.
• Maintain the reception area, ensuring it's tidy, presentable, and equipped with necessary supplies.
• Support administrative tasks such as data entry, filing, and maintaining office records.
• Coordinate with different departments within the company to ensure smooth operational flow.
• Perform additional clerical duties as assigned, contributing to a well-organized office environment.

Expertia AI Technologies