Store Supervisor - Holiday Inn Express Chennai OMR Thoraipakkam

IHG Hotels & Resorts View all jobs

  • India
  • Permanent
  • Full-time
  • 23 days ago
Job Category: Hotel-FinanceJob Description:Your day to dayInventory ManagementMaintain accurate stock records of frozen food items, housekeeping supplies, and engineering materials.Ensure proper stock rotation (FIFO/FEFO) especially for frozen and perishable items.Conduct daily, weekly, and monthly physical stock verification.Ensure strict adherence to FSSAI norms and hotel SOPsMonitor freezer (-18°C), chiller (2-5°C), and hot holding temperaturesMonitor par stock levels and raise timely purchase requisitions.Conduct internal audits and hygiene inspections.Avoid stock-outs and overstocking situations.Frozen Food Store Management.Ensure proper stock rotation (FIFO/FEFO) especially for frozen and perishable items.Maintain temperature log records and hygiene standards.Check product quality, expiry dates, and packaging condition at the time of receiving.Coordinate with kitchen for smooth issuance and minimize wastage.Ensure compliance with food safety and HACCP guidelines.Housekeeping (HK) Store ManagementMaintain stock of linen, guest supplies, cleaning chemicals, and amenities.Housekeeping (HK) Store ManagementEnsure controlled issuance to avoid pilferage or misuseTrack linen movement and maintain linen discard records.Monitor chemical usage and ensure safe storage.Engineering Store ManagementMaintain inventory of spare parts, tools, paints, electrical and plumbing materials.Ensure proper tagging and tracking of high-value itemsMaintain minimum stock levels for critical spare parts.Coordinate with Chief Engineer for planned maintenance material requirementsDocumentation & ComplianceMaintain GRNs, DQ process, daily issue records, and stock ledgersSharing weekly inventory records with corporate/cluster purchase team & coordinationEnsure all entries are updated in inventory management system.Assist during internal and external audits, Follow IHG brand standards and hotel SOPs.Maintain cleanliness and organization of all store areas.Daily submission of signed invoices to corporate/cluster purchase teamTeam CoordinationSupervise store assistants with KST & F&B Team when requiredCoordinate closely with Purchase, Kitchen, HK, and Engineering departmentsTrain staff on proper storage and inventory proceduresKey Skills & CompetenciesStrong knowledge of inventory control procedures.Understanding of frozen food storage standards.Attention to detail and numerical accuracy.Knowledge of food safety and hygiene standards.What we need from youIt's a physical role and you'll be on your feet most of the day, so fitness is importantStrength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objectsYou'll might need to bend and kneel to complete some activitiesLiteracy skills - reading, writing and basic maths skillsFlexible attitude to shifts - you may need to work nights, weekends and/or holidaysRecommended QualificationMinimum: Graduate in any disciplinePreferred: Bachelor's degree / Diploma in Hotel Management / Hospitality Managementor Graduation with Supply Chain / Inventory / Commerce backgroundAdditional advantage:Certification in Inventory Management / Stores / Materials ManagementBasic knowledge of FSSAI / HACCP normsRecommended ExperienceTotal Experience: 4-6 yearsRelevant Experience: 2-3 years in stores / inventory / materials management within hospitalityExposure to: F&B stores (especially frozen/perishable items) Housekeeping & engineering stores, Inventory systems, audits, GRNs, stock controlHow do I deliver this ?We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG® hotels.Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guestsTrue Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stayTrue Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needsTrue Responsiveness: is about providing guests with what they need, and doing so in a timely and caring mannerThere's so much more to the job than we can capture here. It's simply about creating greatexperiences, doing the right thing and understanding people.What we offerWe'll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training.Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www to find out more about usAt IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by lawPlease note that we do not charge, ask for, or accept any money from candidates at any stage of the hiring process, including interviews, job offers, or joining.

IHG Hotels & Resorts