
Level 3 Security Incident Response Senior Specialist
- Bangalore, Karnataka
- Permanent
- Full-time
- Handling Security Incidents assigned by the Security Incident Service Manager
- Ensuring that incidents are handled according to agreed procedures. Investigates escalated incidents and seeks resolution. Facilitates recovery, following resolution of incidents. •
- Ensuring that resolved incidents are properly documented and closed
- Analyzing causes of incidents, and informs service owners in order to minimize probability of recurrence, and contributes to service improvement. Analyses metrics and reports on performance of incident management process • Work with our service providers to ensure the proper implementation of the Security Incident Process and Policies • Work closely with Security Incident Service Manager to identify areas of improvement for the Security Incident Process and Policies
- Work with countries, businesses and regions to identify key resources that can assist in the Security Incident process and incident handling
- Defining standard methods and processes for incident resolution, delegates them to the back-office, and oversees the work of the back-office.
- On assignment is involved in the installation, management, maintenance, and optimization of IS security solutions/services.
- 10 years in IT, 5 in Security incident response.
- Graduate level with IT focus or equivalent practical experience Security Certification (CISSP, CISM, GSEC or others).
- Experience in AntiVirus Technology and AV Tools
- Experience in EDR Technology and EDR Tools
- Experience in log analysis of Firewalls, Proxy servers, Operation Systems, Databases, preferably via a SIEM Servers/clients / mobile devices / appliances / OSs / common applications, databases / middleware in-depth knowledge
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