Australian Tax Client Service Coordinator

Safebooks Global Pvt Ltd

  • Ahmedabad, Gujarat
  • Permanent
  • Full-time
  • 23 days ago
  • Apply easily
Job Title: Virtual Assistant (Australian Tax Client Service Coordinator) – Australian DivisionWork Hours: 5:00 AM to 2:00 PM (IST)Work Mode: Work from Office (WFO)Location: AhmedabadWorking Days: Monday to FridayJoining: Immediate Joiner RequiredJob Description:We are seeking a proactive and detail-oriented Australian Tax Client Service Coordinator to support our Australian division, primarily in handling client inquiries related to GST, personal tax returns, and company tax returns.The ideal candidate will have excellent communication skills, a strong understanding of basic accounting concepts, and the ability to manage client queries in a professional and efficient manner.Key Responsibilities:
  • Respond to incoming client calls and handle inquiries related to:
  • GST filings
  • Personal tax returns
  • Company tax returns
  • Follow the standard client interaction process:
  • Email Address Collection:
  • Request and confirm the client’s email address
  • Check for Prior Submission:
  • Ask if documents have already been submitted.
  • If yes, confirm the email used for submission.
  • If no, advise the client to send documents.
RequirementsRequired Skills and Qualifications:
  • Excellent spoken and written English communication skills
  • Basic to intermediate accounting knowledge (GST, tax returns, BAS)
  • Strong organizational and time management skills
  • Ability to handle client communication professionally and with empathy
  • Proficiency in using online platforms.
  • Quick learner with the ability to follow procedures and update records accurately
Preferred Candidate Profile:
  • Experience working with Australian clients or knowledge of Australian taxation is a plus
  • Previous experience in a virtual assistant or customer support role
  • Available for immediate joining
BenefitsBenefitsJob Timings and Perks:
  • 5:00 AM to 02:00 PM (Morning Shift) - Mon to Fri
  • Competitive Salary Package
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Safebooks Global Pvt Ltd