IT&D Director Global People Services

Hyderabad, Telangana
Permanent
Full-time

16 days ago

We are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.Information Technology & DigitalIn IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products. Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen. Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.About the roleThis is a senior leadership role responsible for defining, delivering, and scaling the technology ecosystem that underpins the HR Shared Services organization. The role will act as the primary IT & Digital partner to Global HR Shared Services, ensuring stable operations today while building a future-ready, integrated HR technology landscape.Your responsibilities1. Strategic HR Technology Leadership

Define and execute the HR technology strategy and roadmap aligned with business and HR transformation priorities
Act as a trusted advisor to the Head of Global HR Shared Services on technology enablement and innovation
Translate HR service line needs into scalable, digital-first solutions
Drive standardization, simplification, and automation across HR processes

2. Technology Ownership & Delivery

Own the end-to-end HR technology stack supporting Shared Services (HRIS, case management, payroll interfaces, portals, etc.)
Ensure reliable day-to-day operations, including system performance, issue resolution, and service levels
Lead system enhancements, releases, and continuous improvement initiatives
Oversee integrations between HR systems and broader enterprise platforms

3. Innovation & Digital Transformation

Identify and deploy emerging technologies (AI, automation, self-service, chatbots) to improve employee and manager experience
Champion digital adoption and drive increased self-service utilization
Lead initiatives to improve efficiency, reduce manual work, and enhance service quality

4. Expansion to End-to-End HR Technology

Develop a roadmap to expand scope into:

o Talent Acquisition & Talent Management
o Learning & Development platforms
o Rewards & Compensation systems
o Benefits and wellbeing platforms
o Workforce planning and analytics

Establish governance and operating models to support a fully integrated HR tech ecosystem

5. Stakeholder Management & Governance

Build strong partnerships with HR Shared Services, HR Centers of Excellence, and business HR
Establish clear governance, prioritization, and demand management processes
Manage relationships with external vendors and technology partners
Ensure alignment with enterprise IT standards, architecture, and security

The experience we're looking forExperience & Qualifications

15+ years of experience in HR technology, IT, or digital transformation roles
Proven experience supporting or building technology for HR Shared Services environments
Strong understanding of end-to-end HR processes (hire to retire)
Experience with HR platforms (e.g., HRIS, payroll systems, case management tools)
Demonstrated success in technology transformation and roadmap delivery
Experience managing global or multi-country HR systems is preferred

Skills & Capabilities

Strategic thinking with strong execution focus
Deep understanding of HR technology trends and digital solutions
Strong stakeholder management and influencing skills
Ability to operate at both strategic and hands-on levels
Leadership and team development capabilities
Data-driven decision making and problem-solving mindset

The skills for successDigital Strategy, Product Solution Architecture, Data Governance, Product Compliance, Digital Transformation, Stakeholder Relationship Management, Outstanding Communication, stakeholder engagement, Innovation Processes, Innovation, User Experience Design.What we offerWith inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.EqualityWe recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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