Manager - Process Quality
- Pune, Maharashtra
- Permanent
- Full-time
- Monitoring of customer quality performance (e.g.: customer score cards, top customer issues, PPMs, warranty score, etc.)
- Responsible of customer communication / Resolution for proper follow-up of customer concerns, negotiations, customer quality audits/visits, etc.
- Drive compliance of Customer Specific Requirement.
- Responsible of warranty management process: part analysis, problem solving, customer, NTF.
- Drive compliance of quality requirements on the production shopfloor
- Responsible of performance and compliance of in-process inspection audits (process audits, LPAs, error proofing verifications, equipment parameters verifications, etc.)
- Monitor implementation of control plan, PFMEA and process flow requirements such as quality controls, error proofing verification, testing sample size compliance, in-process inspection/testing compliance, first/last piece verification, EOL testing, etc.
- Drive compliance of no-conformance process (e.g.: product identification, quarantine, product not mixed, line purge, etc.)
- Monitor compliance of product traceability and product safety requirements
- B.E / B-tech with Minimum 10-15 Years of experience into Process / Customer quality
- Deep knowledge and understanding of Customer Specific Requirements
- IATF 16949 , SPC , MSA , VDA 6.3 / VDA 6.5 , PPAP
- Good Communication / Presentation Skills
- Automotive Background
- Innovation and Technology Leadership: ZF is at the forefront of technological advancements, offering a dynamic and innovative work environment that encourages creativity and growth.
- Diverse and Inclusive Culture: ZF fosters a diverse and inclusive workplace where all employees are valued and respected, promoting a culture of collaboration and mutual support.
- Career Development: ZF is committed to the professional growth of its employees, offering extensive training programs, career development opportunities, and a clear path for advancement.
- Global Presence: As a part of a global leader in driveline and chassis technology, ZF provides opportunities to work on international projects and collaborate with teams worldwide.
- Sustainability Focus: ZF is dedicated to sustainability and environmental responsibility, actively working towards creating eco-friendly solutions and reducing its carbon footprint.
- Employee Well-being: ZF prioritizes the well-being of its employees, providing comprehensive health and wellness programs, flexible work arrangements, and a supportive work-life balance.