Area Service Manager - Listed Automotive (3-9 yrs) Raipur/Pune/Coimbatore/Hyderabad/Nagpur/Lucknow (After-Sales/Customer Service)
Phenom Placements
India
Permanent
Full-time
14 days ago
Employer - Listed Automotive CompanyRole. - ASMJob Location - Raipur, ChattigarhQualification - B.Tech ( 4 yrs+) Role and Responsibilities- Handling territory as ASM.- Step up the customer experience.- Meet the Business targets on Free Service redemption, Paid service share and Dealer & ASDs workshops revenue growth- Product performance feedback and competition benchmarking.- TPM Implementation at Dealerships and drive the Service agenda- Tracking competitor activities and keeping abreast with the latest trends and requirements.- Readiness for new products.- Product failure report and analysis to HO team.- Implementing Service Quality Systems at Dealers, branches & ASDs, evaluation and Improve - PDCA- Maintaining Service standards of Customer care and Vehicle care at Dealers, branches & ASDs across the territory.- Service network/ Capacity expansion as per DSS norms - Dealers & ASDs.- Control on Warranty Claims- Promoting Sales by providing service support.- Promoting Genuine Spares Sales. Requirement: Dealership Management, Product Knowledge, Market Knowledge , Network development, Basics of FinancePlease send your CV with below details if this suits your requirement:1. Current Salary -( Fix + Variable)2. Expected CTC :3. Current Employer -( if working)4. Current Location5. Notice Period -( if working)6. Ok for Work from Office from Raipur, Chattigarh office-7. Total years of experience ( in years)8. Aggregate % in Btech9 10th and 12th &Bachelors percentile -10 Reason for job change-11 Last appraisal in % and received date-12. Promotion Due (if any)-13 Married./ single14 DOB15 Native Place16.Years of exp as ASM in Automotive role -SaketPhenom Placement (ref:updazz.com)