Manager, Technology Regulatory Resilience (Product Management - Technical)
- Pune, Maharashtra
- Permanent
- Full-time
As a Technology Regulatory Resilience Manager within Mastercard’s Technology Regulatory Execution (T-Rex) team, you will help deliver Mastercard's South Asia regulatory resilience agenda. This role is pivotal in aligning Mastercard’s infrastructure, operations, and product capabilities with regulatory expectations around resilience, availability, and security - particularly in the card payments ecosystem.
You will collaborate across Technology, Product, Regulatory, Public Policy, and Operations teams to identify and mitigate risks, drive execution of resilience programs, and contribute to regulatory engagements. The role blends technical acumen with regulatory fluency, requiring the ability to analyse risks, shape execution plans, and communicate clearly with both technical and non-technical stakeholders.Role/Key Responsibilities
- Partner with Technology Regulatory Market Leads, Product teams, and Public Policy to execute Mastercard’s regulatory resilience roadmap for SA and AP as an extension.
- Drive regulatory gap assessments and resilience risk reviews across Mastercard’s India, SA and AP technology estate, especially for in-market infrastructure.
- Collaborate with engineering, SPM (Strategic Program Management), and platform teams to deliver targeted resilience and risk remediation workstreams.
- Support technical briefings and regulatory engagements with regulatory authorities, offering insights on Mastercard’s resilience posture and architecture.
- Lead and coordinate cross-functional teams to resolve resilience vulnerabilities and improve performance metrics.
- Contribute to resilience incident reviews, reporting processes, and prevention initiatives to strengthen Mastercard’s proactive risk management.
- Build strong relationships across geographically distributed teams and regulatory stakeholders.
- Around 10 years of experience in technology with exposure to card payments, fintech or financial services with deep expertise in Authorization, Clearing, Settlement and Digital data assets.
- Technical literacy across modern infrastructure (cloud, APIs, real-time payments, network topology) and payments concepts like Open Banking, Card payments, and Real Time Payments.
- Demonstrated understanding of operational resilience concepts: RTO, RPO, SLOs, incident recovery, failover, etc.
- Experience conducting gap analyses or risk assessments in complex, regulated tech environments.
- Ability to communicate complex technical and regulatory topics with clarity and confidence, both in writing and in person.
- Collaborative, proactive, and accountable with a high level of ownership and curiosity.
- Experience in a consultancy or technology regulatory advisory capacity is a strong plus.
- A strong believer in “resilience by design” and prevention-first engineering principles.