Senior Manager, Technology
- India
- Permanent
- Full-time
- Technical and Delivery Leadership:
- Set technical direction and architectural standards across engineering teams.
- Guide complex system designs and solutioning for critical initiatives.
- Ensure adherence to best practices in engineering excellence, including code quality, performance and security.
- Champion modern software engineering practices with an emphasis on clean architecture, modular design and maintainability
- Oversee release planning and coordination, ensuring smooth and reliable delivery cycles
- Delivery Excellence: Lead the successful execution and delivery of multiple complex projects, ensuring adherence to quality standards, timelines, and client requirements.
- Stakeholder Relationship Management: Serve as the primary point of contact for global stakeholders, fostering long-term partnerships and ensuring alignment with business objectives.
- Team Leadership: Direct and mentor delivery teams and delivery managers, promoting collaboration, accountability and continuous improvement.
- Strategic Planning: Develop and implement technology delivery strategies to meet organizational goals and uplift in quality, speed of technology development, and production support outcomes.
- Partner with executive leadership to align technology roadmaps with business goals. Drive technical innovation and evaluate emerging technologies for business value
- Risk Mitigation: Proactively identify, assess, and address risks to ensure smooth project/program execution according to defined guidelines.
- Process Optimization: Continuously evaluate and refine delivery frameworks and methodologies to enhance performance and scalability.
- Stakeholder Management: Maintain open and transparent communication with internal and external stakeholders, providing regular project updates and reports.
- Financial Accountability: Monitor project budgets, resource allocation, and profitability, ensuring cost-effective delivery.
- Cost Optimization: Develop strategies to simplify technology delivery and reduce overall cost base by tracking year on year improvements in efficiencies.
- Oversee the execution of technology delivery across multiple cross-functional teams, ensuring alignment with business objectives, timelines, and quality standards.
- Establish and promote best practices for delivery tracking, ensuring that teams have clear visibility into progress, velocity, and delivery risks.
- Act as a key interface between senior stakeholders, engineering teams, and delivery teams, ensuring that all parties are aligned on delivery priorities and roadmaps.
- Adhere to Agile, Scrum and DevOps best practices to deliver business requirements in timely fashion.
- Adherence to the organization's quality standards to ensure that all work is handled Securely, Professionally and Diligently
- Measure continuous improvement through quality of the delivery demonstrating yearly improvement in metrics.
- Increase technology proficiency and knowledge within the Pensions domain removing our reliance on third parties for delivery and expertise (IP) of our systems.
- Collaborate with organization level departments to get necessary support for the team in terms of adequate resourcing, tools & licenses.
- Assist the leadership with regular business updates via Dashboards & presentations.
- Create Agile & DevOps Culture through strategy to train and coach resources to deliver in line with best practices.
- Manage and support delivery leaders and cross-functional teams working in a global delivery model.
- Ensure that skill levels and experience of the team is maintained up to date.
- Development of the team environment to ensure a robust, skilled and collaborative team, driving appropriate retention.
- Maintain and track team performance on consistent basis, also identify opportunities for career progression for staff.
- Embed MUFG purpose and values in people management and operating practices.
- Work towards and support the diversity and inclusion objectives of the firm.
- Reviewing IT processes and procedures to ensure efficiency and simplicity for the business and meet control objectives as set out ISO27001 and other financial industry regulation.
- Identify opportunities for optimization and financial savings.
- Take a lead on the management of risk, dependencies and issues associated with tech delivery.
- Adhere to MUFG's standards, policies, and procedures
- Overall,12 years' experience with minimum 8 years in team management, technology delivery and proven industry experience in leadership role preferably from Financial Services industry.
- Demonstrated experience in managing multiple projects and cross-functional teams in a dynamic environment using technologies like Dot Net, Azure Cloud, SQL, Automation & AI, CI/CD pipelines, Terraform, Infrastructure as code, Data Warehouse, Appian, Python and PowerShell.
- Experience in resolving technical / functional complexities related to design, development, testing, releases, and support tasks.
- Proven experience leading teams in an Agile/Scrum environment
- Experience with microservices architecture and containerization (Docker, Kubernetes)
- Experience working in a Global Capability Centre (GCCs) set up, that involves interaction with stakeholders at all levels of the organization.
- Exceptional leadership, communication & interpersonal skills to engage with people at all levels of the organization and build strong relationships and trust with global stakeholders.
- Highly effective collaboration and influencing skills with ability to explain strategic vision and execution of the same.
- Strong analytical and problem-solving skills and ability to lead a medium-sized team
- Support senior leadership in adoption and execution of accounting review standards and best practices
- Solid relationship building and stakeholder management
- Ability to analyse, resolve and document problems and resolutions
- Ability to work as part of a cross-cultural team.
- Ability to articulate business impact and importance to delivery team members who do not face off to stakeholders
- Strong organization and time management skills
- Exceptional leadership skills and capabilities
- An effective mentor focused on coaching and developing teams.
- Continuous improvement focus, with the ability to identify risks, cost efficiencies, and operational improvements
- Ability to effectively liaise with senior-level stakeholders to communicate issues, risks, and solutions
- Strong presentation and communication skills with ability to communicate clearly and effectively at all levels
- Self-driven and motivated with a focus on operational efficiency and continuous improvement