Operations Analyst - Passive Invoice Management (NCT)
- Pune, Maharashtra
- Permanent
- Full-time
- The Global Passive Operations function within Technology & Operations was created as a key interface between Operations and our stakeholders across Passive Portfolio Management, Product and Capital Markets and rolls up into the newly founded group “Global Operating Platform” since August 2022.
- Global Passive Operations acts as a dedicated partner for operational topics including process enhancements and project, issues, and escalation management within the Passive business pillar. Topics covered by the team usually require a strong internal network and a broad knowledge across different operational processes within DWS which helps to perform assessments followed by improvement or implementation of processes, specific technology, or systems.
- The role of Passive Operations is global and involves requests from all Passive business pillars around the world including direct engagement with appointed external business partners and / or clients.
- The team will consist of 25 people located in London, Frankfurt, Hong Kong, and Pune. We invite you to grow with us in a dynamic environment, to become an important part of the Global Operating Platform and make decisive contribution to the success of our organisation.
- We are specifically recruiting an individual to support the EMEA ETF business. A prior understanding of Funds, Exchange Traded and/or Securitised Products will therefore be beneficial. Ideally the candidate will also have knowledge within the field of invoice management.
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
The Operations Analyst is responsible for a timely, complete, and accurate processing of tasks such as the following:
- Support of accurate and on-time processing of all run the bank tasks with regards to invoice management
- Escalation management in case of delays in co-operation with Procurement and Finance
- Support to ensure operational stability in close co-operation with internal and external stakeholders.
- Support of process improvement projects and other change the bank initiatives.
- Raising of purchase orders upon budget agreement incl. timely follow up with Procurement teams.
- Supporting internal stakeholders in raising contract workspace identifiers
- Validation of received invoices before processing in internal systems.
- Escalation management in case of vendor complaints in close co-operation with Procurement and Finance
- Build and foster relationships with internal stakeholders.
- Bachelor’s or master’s degree in economics, or related field, or equivalent experience.
- Basic understanding of asset management operations (trade life cycle), exchange traded funds, involved financial products.
- Good analytical skills and structured approach; able to comprehend new topics quickly and create the right framework for further assessment and implementation.
- Basic experience with SAP, dbBuyer, dwsBuyer of advantage
- Basic skills in using MS Office
- Self-driven attitude, willing to improve the status quo and achieve tangible outcomes.
- Strong and committed team player, ability to connect quickly to build internal network.
- Full professional proficiency in English with excellent communication skills
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs