Quality Assurance Representative 12 PM - 9 PM Pacific shift

Lytegen

  • Chandigarh
  • Permanent
  • Full-time
  • 1 day ago
  • Apply easily
We are hiring a Quality Assurance Representative to audit customer calls and ensure service quality. The role involves listening to calls, leaving clear notes, and providing feedback to help improve team performance.Responsibilities:
  • Audit recorded calls for quality, compliance, and communication standards.
  • Document observations and maintain accurate QA reports.
  • Share constructive feedback to improve performance.
Requirements
  • Good English (written & spoken).
  • Strong listening and attention-to-detail skills.
  • Ability to work independently.
  • Prior QA or call auditing experience is a plus (not mandatory).
  • Must be available for the 12 PM – 9 PM Pacific shift, 6 days a week.
BenefitsStable monthly salary with timely payments.Opportunity to build skills in quality assurance and customer service excellence.Work in a collaborative and supportive environment.

Lytegen