Global Customer Support - Sales Support

Bangalore, Karnataka
Permanent
Full-time

1 day ago

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.This Position reports to: Sales Support Manager - Customer SupportYour role and responsibilitiesIn this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.The work model for the role is: #Li_OnsiteThis role is contributing to the Motion business for IEC Low Voltage division based in Bangalore, IndiaYou will be mainly accountable for:

Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.

Qualifications for the role

2 to 5 years of experience.
Full time mechanical engineering.
Ensures integrity and compliance with ABB values and ethics in all activities.
Prepares product presentations in coordination with Marketing Manager.

More about usThe IEC Low Voltage Division is a technology leader delivering a full range of energy-efficient low
voltage motors, including ultra-efficient solutions such as IE5 SynRM (synchronous reluctance motors). Through a global footprint, domain expertise and rugged designs, the Division provides reliable technology that improves efficiency and productivity even in the most demanding applications.We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe. #MyABBStoryWe value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.Fraud Warning: Any genuine offer from ABB will always be preceded by a formal application and interview process.
We never ask for money from job applicants.For current open positions you can visit our career website and apply.Please refer to detailed recruitment fraud caution notice using the link .

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