Job Title: Helpdesk Executive (Blended - Voice & Non-Voice) Company: One Point One Solutions Location: Plot-17, Sector-18, Near Sarhaul Mod, Gurugram, Haryana Employment Type: Full-time | Work from Office (Onsite)Job Summary:One Point One Solutions is actively hiring Helpdesk Executives for a blended process (voice + non-voice) in customer service and vendor billing support. We are looking for tech-savvy and detail-oriented individuals with strong English communication skills and prior experience in e-commerce, invoicing, or accounting. Interviews are conducted daily with 20+ openings available!Key Responsibilities:- Respond to customer queries via calls and email/chat (inbound + outbound).- Handle tasks related to vendor billing, invoicing, and order processing.- Resolve service requests in a timely and professional manner.- Coordinate with internal teams to ensure issue resolution.- Maintain accurate records of all transactions and interactions.- Adhere to SLAs, process standards, and compliance guidelines.Candidate Requirements:Experience: 6 months to 2 years in customer service, invoicing, vendor billing, or similar rolesEducation: Any GraduateAge Limit: 18 to 35 yearsLanguage Proficiency: Fluent in English (spoken and written)Gender: Male & Female - Both welcome to applyOther Skills:- Tech-savvy with experience in e-commerce or accounting systems- Detail-oriented and organized- Strong interpersonal and analytical skillsShift & Working Days:- Female Candidates: General Shift - 9:30 AM to 6:30 PM- Male Candidates: 247 Rotational Shifts- Working Days: 5 Days a Week + 2 Rotational OffsInterview Process:Mode: Face-to-FaceTimings: 10:00 AM to 5:00 PM (Daily Interviews)Venue: Plot-17, Sector-18, Near Sarhaul Mod, GurugramRounds:- HR Interview- Operations Round- Client InterviewSalary & Benefits:Salary: Up to - 25,000/month (based on experience)Benefits:- PF & Medical Benefits- Performance-based Incentives- Growth opportunities in a leading BPO companyWhy Join One Point One Solutions?- 20+ Immediate openings with fast hiring process- Opportunity to work with a top-tier client in a blended support role- Career development and learning opportunities- Professional, tech-friendly, and dynamic work cultureHow to Apply: Walk in for an interview with your updated resume and valid ID. Interviews are conducted daily between 10:00 AM and 5:00 PM. (ref:updazz.com)