Clinical Referral Specialist
- Bangalore, Karnataka
- Rs. 5,50,000 per year
- Permanent
- Full-time
Hybrid
Shifts: 7PM-4AM
Salary: 5.5 Lacs fixed plus shift allowance
Years of experience: 1-3 Yrs.
Languages required: English.What you will do:The Referral Specialist assists the Workplace Options Counselling and Legal Service Delivery teams by identifying available providers for our clients who are in need of short-term counselling assistance around the world.Responsibilities:
- Review clinical intakes.
- Identify clients’ needs and match the appropriate provider with client using our proprietary database.
- Recruit counsellors and attorneys to the Workplace Options network.
- Enter provider information into our database/case management system.
- Maintain strict confidentiality of our clients’ information.
- Communicate provider information to our clients.
- Proactively manage caseload.
- Any additional tasks pertinent to the position, as deemed appropriate by management.
- Bachelor’s Degree required.
- Able to work in a fast-paced work environment.
- Able to Multitask while maintaining a high level of quality and productivity.
- Able to navigate proficiently in varying databases and on the internet.
- Able to work effectively as a team member in a team environment.
- Proficiency with proprietary and unique software applications.
- Flexibility to adapt to the work volume and flow during peak times.
- Excellent interpersonal, written, and oral communication skills.
- A high level of literacy with a variety of software applications including Excel and Word.
- Well-honed research skills - can perform web research creatively, quickly and efficiently. Can prepare ad hoc client reports accurately and quickly.
- Experience working in a recruitment, sales, or credentialing position preferred.