
Senior Salesforce Administrator
- Bangalore, Karnataka
- Permanent
- Full-time
- Design and implement updates to Salesforce or its 3rd party application solutions using best practices through standard configuration.
- Develop clear end-user and stakeholder business requirements and specifications.
- Influence change and drive user adoption in support of an expanding Salesforce environment.
- Planning and analysis of user requirements to design, configure and administer SFDC including but not limited to APEX code and supporting test classes, Visualforce pages, custom objects/fields, validation rules, process builder, trigger, page layout, permissions and complex workflow rules.
- Full cycle administration, including training & documentation using industry best practices within Salesforce.
- Document and maintain processes, policies, application configuration and help related materials for users.
- Provide recommendations for process and application improvements.
- Keep up-to-date on new Salesforce and 3rd party application products, features and functionality to recommend and apply improvements to internal business challenges.
- Initiate, plan and execute projects and other assigned tasks as delegated.
- Mentor junior staff to support knowledge sharing and professional growth.
- Manage Gainsight and FinancialForce application portfolio including support and enhancement.
- 6+ Years of Experience in Related Field
- Bachelor's Degree in Computer Science, Information Systems or related fields.
- Development experience with LWC, Apex.
- 6+ years intense Salesforce experience in Salesforce.com administration, analysis and development.
- Working experience of SFDC lightning migration, Salesforce CPQ & Billing, Conga Contracts, and Einstein Analytics.
- Demonstrated advanced Salesforce.com administration/configuration, development and reporting analytics.
- Working knowledge of 3rd party integrations and Appexchange packages including but not limited to Marketo, DocuSign, GainSight, Apttus, Conga and FinancialForce.
- Excellent written and verbal communication and interpersonal skills.
- Ability to perform in a fast-paced, fast-changing work environment.
- Ability to work cross-functionally and learn quickly.
- Experience in software or SaaS industry is a plus
- Experience running projects from initiation to completion with minimal oversight.
- A process before tools approach to problem solving.
- Customer services oriented.
- A positive attitude and enthusiasm to get things done with a creative approach to problem solving.
- Ability to assist in creation of functional and technical specifications.
- Must embrace in learning, sharing knowledge and working with changing technology.
- A team player who can collaborate with our internal team and other cross functional teams.
- The ability to solve highly complex business problems across platforms utilizing Salesforce and other business applications.
- Excellent analytical, technology, communication and problem-solving skills.
- A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
- A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
- A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.