Engineering Operations Manager

• Efficiency and Effectiveness: Achieve a minimum of 95% adherence to daily engineering operations KPIs.
• Best Practices and Standards: Implement at least three new best practices annually, with a 90% compliance rate across teams.
• Process Improvement: Increase productivity by 15% through streamlined processes within the first year.
• Budget and Resource Management: Maintain engineering budgets within 5% variance and ensure 100% resource allocation efficiency.
• Code Quality: Metrics such as code coverage, cyclomatic complexity, and code duplication help ensure the maintainability and reliability of the codebase.
• Bug Fix Rate and Time to Resolution: Tracks the number of bugs fixed and the average time taken to resolve them, indicating the team's responsiveness to issues.
• Feature Delivery Rate: Measures the speed at which new features or enhancements are delivered to customers, reflecting the team's productivity.
• On-time Delivery: The percentage of projects or features delivered on schedule, which is crucial for meeting business timelines.
• Deployment Frequency: The number of deployments to production, indicating the team's ability to deliver updates and improvements continuously.
• Customer Satisfaction: Often measured through Net Promoter Score (NPS) or customer feedback, this KPI reflects the end-users' satisfaction with the product.
• Team Velocity: The amount of work a team can complete in each period, usually measured in story points or tasks.
• Cycle Time: The time taken from the start of work on a feature until it is delivered, helping to identify bottlenecks in the development process.

• B.Tech engineering, computer science, or related field, or equivalent years of professional experience.
• Eight (8)+ years of experience in engineering operations.
• A proven track record of leading teams and projects successfully to meet required milestones and objectives, including setting objectives, performance management, development, and cost controls.
• Result-oriented and capable of delegating responsibility to Software Development Supervisors to lead a project, including developing concepts, objectives, resource requirements, and cost controls.
• Up-to-date knowledge of software engineering, programming languages, and technologies.
• Effective decision maker with the ability to consider the impact and take accountability for decisions made.
• Proven track record of problem-solving and effective resolution with the ability to define test schedules and data requirements.
• Able to prepare reports, manuals, procedures, and status reports.
• Self-motivated, pragmatic with the ability to motivate and lead others to achieve individual and shared goals.
• Excellent written and verbal communication skills with the ability to communicate effectively at all levels.
• Excellent interpersonal skills with a willingness to share knowledge, coach, and collaborate effectively with individuals and other departments.
• Strong organization and planning skills with the ability to handle multiple projects and undertake new tasks quickly.
• Diligent, with attention to detail. Able to problem solve and find effective and timely resolutions.
• Ability to travel, may need to work occasionally at other company sites.

• Previous experience with Cubic products.
• Experience working with transportation technology or other similar industries.

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