Job Category: Infrastructure EngineeringJob Description:.At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and growWith a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.Job Summary/OverviewWe are seeking a visionary technical leader to serve as SRE - Automation Lead. This role will be responsible for defining and executing the automation strategy across our Site Reliability Engineering organization, building world-class automation platforms, and implementing cutting-edge AIops capabilities. The ideal candidate combines exceptional software development skills with deep SRE expertise to drive transformational operational efficiency through intelligent automation.Key ResponsibilitiesDefine Automation Strategy - Establish and drive the comprehensive automation vision and roadmap for SRE, identifying opportunities to eliminate toil, improve reliability, and accelerate operational velocityBuild World-Class Automation Platforms - Architect, design, and lead development of sophisticated automation frameworks, self-service platforms, and tooling that serve as the foundation for SRE operations at scaleImplement AIops & Intelligent Automation - Pioneer the adoption of AI/ML-driven operations including predictive analytics, intelligent incident response, automated remediation, and self-healing systemsHands-On Development Leadership - Write code, conduct design reviews, and maintain deep technical involvement in building automation solutions that solve complex operational challengesLead Automation Engineering Team - Build, mentor, and scale a high-performing team of automation engineers and SRE specialists focused on developing next-generation operational toolingDrive Automation Adoption - Partner with SRE, DevOps, and engineering teams to promote automation best practices, drive adoption of automation platforms, and measure impact through clear metricsEstablish Automation Standards - Define coding standards, design patterns, and architectural principles for automation development; ensure security, scalability, and maintainability of automation solutionsOptimize Reliability Through Automation - Leverage automation to improve system reliability, reduce MTTR, increase deployment frequency, and strengthen incident prevention capabilitiesInnovation & Technology Evaluation - Research and evaluate emerging technologies in automation, AI/ML, and observability; drive proof-of-concepts and integration of innovative solutionsMeasure & Report Impact - Establish KPIs for automation coverage, toil reduction, and operational efficiency; regularly communicate progress and ROI to executive leadershipQualifications:QualificationsExperience: 12+ years in software development, automation engineering, or SRE roles, with at least 4+ years in leadership positions overseeing automation initiativesStrong Development Skills: Expert-level programming proficiency in multiple languages (Python, Go, Java, or similar) with demonstrated ability to architect and build production-grade automation systemsAutomation Expertise: Proven track record of building world-class automation platforms, frameworks, and tools that have driven significant operational improvements at scaleAIops Implementation: Hands-on experience implementing AI/ML solutions for operations, including predictive analytics, anomaly detection, automated decision-making, or intelligent orchestrationSRE Domain Knowledge: Deep understanding of SRE principles, practices, and culture including observability, incident management, capacity planning, and reliability engineeringTechnical Leadership: Demonstrated success leading engineering teams through complex technical initiatives; ability to influence without authority across organizational boundariesCloud & Infrastructure: Extensive experience with cloud platforms (AWS, Azure, GCP), infrastructure-as-code, and modern operational technologiesEducation: Bachelor's degree in Computer Science, Engineering, or related technical field (or equivalent practical experience)Preferred QualificationsMaster's degree or PhD in Computer Science, Engineering, Machine Learning, or related fieldExperience building automation platforms that serve hundreds or thousands of engineersBackground in machine learning engineering, data engineering, or AI systemsPrevious experience as Head of Automation, Principal Engineer, or similar senior technical leadership roleTrack record of open-source contributions or technical thought leadership in automation/SRE spaceExperience with large-scale cloud migrations or infrastructure modernization initiativesCertifications in cloud platforms, Kubernetes (CKA/CKAD), or relevant technologiesExperience implementing ChatOps, GitOps, or other modern operational paradigmsBackground in security automation, compliance-as-code, or DevSecOps practicesTechnical SkillsProgramming & Development:Expert: Python, GoProficient: Bash, Ruby, Java, JavaScript/TypeScriptSoftware architecture and design patternsAPI design and development (REST, GraphQL, gRPC)Automation & Infrastructure-as-Code:Terraform, Pulumi, CloudFormation, CDKAnsible, Chef, Puppet, SaltCustom automation framework developmentPolicy-as-code: OPA, SentinelAIops & Machine Learning:ML frameworks: TensorFlow, PyTorch, Scikit-learnAIOps platforms: Moogsoft, BigPanda, Dynatrace DavisMLOps and model deployment pipelinesNatural Language Processing for log analysisAnomaly detection and predictive analyticsSRE & Observability:Monitoring: Prometheus, Grafana, Datadog, New RelicLogging: ELK Stack, Splunk, LokiTracing: Jaeger, OpenTelemetry, ZipkinIncident management: PagerDuty, OpsgenieChaos engineering: Gremlin, Chaos Toolkit, LitmusCloud & Container Platforms:AWS, Azure, or Google Cloud Platform (multi-cloud experience preferred)Kubernetes, Docker, HelmService mesh: Istio, Linkerd, ConsulServerless: Lambda, Cloud Functions, Azure FunctionsAdditional Technical Competencies Serverless:Lambda, Cloud Functions, Azure FunctionsCI/CD & DevOps Tools:Jenkins, GitLab CI/CD, GitHub Actions, CircleCIArgoCD, Flux, SpinnakerArtifact management: Artifactory, NexusGitOps workflows and practicesWhy Chubb?Join Chubb to be part of a leading global insurance company! Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results.Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellenceA Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding resultsStart-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matterGrowth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environmentJoin UsWith you, Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity and innovation, and are ready to make a difference, we invite you to be part of Chubb India's journey
