Manager - Branch Operations

HSBC

Indore, Madhya Pradesh
Permanent
Full-time

12 days ago

Job descriptionSome careers open more doors than others.If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Business Descriptor:We are currently seeking an experienced professional to join The Global Asset Management team.Principal Responsibilities

Accepting financial and non-financial transaction and sending to RTA for processing
Handling request or queries from walk in investor’s or Distributors
Handling customer complaints and providing resolution by co-ordination with RTA
Coordinating with investors and Distributors for remediation of pending transaction
Acts as a back for institutional servicing in the absence of 2nd Staff. This involves reporting of HV transaction for Fund utilization and Handling service queries / request of institutional clients which needs to be handled on priority

Requirements

A good understanding of mutual fund/security markets
Good verbal and written communication, team and interpersonal skills
The inclination to work in a client facing role, with a bent of mind for ‘service’
Ideally a post graduate / minimum 2 plus years of experience in a client-facing role involving Service, Query Handling
Knowledge of local language will be an advantage

The location for this role is Indore, IndiaUseful LinkLink to Careers Site: ClickYou’ll achieve more when you join HSBC.HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.Issued by HSBC Global Asset Management (India) Private Ltd

HSBC

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