PURPOSE: This position provides the leadership and direction for the day-to-day operations of the Container Terminal. Responsible to ensure the highest productivity in the terminal and to provide excellent service to the lines calling at the port. Responsible for leading the terminal operations and a team of managers in the operations department. Main task is to maintain and create safe working conditions while ensuring and maintaining a high productivity and cost-efficient operation. PRINCIPAL ACCOUNTABILITIES : Execute plans for the operations department of APM Terminals, as per the KPOs which are set by the GM operations within the borders of business plan & budget. Manage the daily operations according to the agreed operating principles of the business & relationships with customers. Ensure compliance with HSSE policies & procedures by all operational staff. Attend daily berthing meetings with the marine operations & liner agents to plan vessel berthing & sailing schedules considering the allotted window period for various services. Ensure that there are no service level failures to the customers. Deliver a level of service to customer that is equal to best international standards and complying with contractual commitments. Strive continuously to achieve best operational & safety practices in terminal operations. Enforce safe working practices and ensure lost time injuries are kept to nil. Ensure a cost-efficient operation and include TCO initiatives in excess of current best practices. Liaise closely with liners & their agents, customs agents, trucking companies, Customs, and other statutory authorities to ensure that their requirements are met. Measure and monitor performance against KPOs, policy and guidelines. Responsibility that all managers and labor in the operation are trained in best operation practices with regards to advanced operations strategies and new technology. Ensure that the terminal adheres to APM Terminals world standards for container terminal operations. Ensure compliance with policies, guidelines, safety regulations and relevant maritime legislation. Manage employee performance & measures to improve by identifying training needs carry out appraisals, and address issues related to discipline and grievances. Implement continuous process enhancement measures and motivate team to achieve better efficiencies in productivity and service level commitment to customers. The major impact will be the maintenance of agreed standards in operational performance at the terminal. The incumbent is expected to supervise a group of subordinate managers towards the achievement of results. Responsibility for the execution of operational activity while complying strictly with the safety standards. CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE : Preferable a university degree in logistics, maritime and port engineering or a marine qualification at least at Masters 1st Class level (where he has had command of a vessel) Minimum 5 years in operations management roles in container terminals. Understanding of the container shipping industry and an ability to relate with shipping company and other associated industry managers. Good communication skills with the ability to communicate across the organization. Extensive understanding of modern terminal operations including computer terminal management systems Extensive knowledge of APM Terminals operational practices. Fluent in local language (where applicable) and English. Some exposure to finance related matters and reporting against financial objectives. Effective negotiation and conflict resolution skills. Ability to provide leadership, obtain cooperation and assistance to meet objectives. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .