Operations :- Maintains the stability and reputation of the store by complying with legal requirements.- Maintains operations by initiating, coordinating and enforcing retail operational policies and procedures manual- Implement and maintain retail operational policies and procedures to incorporate a sales plan, cost control, shrinkage management and reduction, audit compliance and people management- Contributes to future development at strategic and operational level- Plans, identifies, communicates and delegates key responsibilities and practices to the store management team to ensure smooth flow of retail operationsSales : - Increase sales to maximize profitability while reducing costs through well managed operational controls- Drive sales and retail improvements through analysis and support.- Propose measures to improve operational performance- Ongoing review of sales results versus targets and budgetStaff : - Ensures store operations requirements are fulfilled to include scheduling, assigning employees, follow up on work results- Maintains store staff by assisting in recruitment, selection, orientation and training.- Maintains store staff results by coaching, counselling, disciplining, planning, monitoring and appraising job results.- Protects staff by providing safe and clean environment.- Commercial communication to all staff.- Develop the sales staff and support areas to optimize sales and profits.- Create and develop a coaching culture as well as promoting an environment that promotes diversity.- Lead the store team to deliver a profitable business.- Ensure staff have a high level of customer awareness and product knowledge.- Liaise with Training Department to develop and manage the company's sales and product training programsMerchandise :- Formulates pricing policies by reviewing merchandise activities, determining additional sales promotion, authorization stock clearance and studying trends.- Market merchandise by studying advertising, sales promotions, display plans, analyzing operating and financial statements for profitability ratios.- Secures merchandise by implementing security systems and measures.- Set the highest international merchandise standards- Liaise with the Buying department to ensure range and stock levels are consistent with business requirements.Financial :- Achieve financial objectives by preparing budgets, scheduling expenditures, analyzing variances, and initiating corrective actions- Maximize sales and profitability for the company- Set monthly targets, monthly and annual budgets- Update forecast results (ref:updazz.com)