
M1/M2- Analyst/ Senior Analyst
- Bangalore, Karnataka
- Permanent
- Full-time
- Create and manage customer master records in ERP systems
- Set up new projects and contracts based on deal reviews and SoWs/Contracts
- Amend contracts according to change orders
- Update or modify revenue budgets and TCVs as specified in SoWs or change orders
- Review contracts for compliance and accuracy
- Assign and reallocate resources as required
- Communicate with onshore operations teams and PMs for project updates and corrections
- Monitor missing and unapproved time sheets and distribute related reports
- Maintain documentation for client-specific exceptions
- Process time and expense corrections upon request
- Well-versed on T&M, FP, and RR project concepts
- Adjust bill rates and perform pricing or repricing rate corrections
- Update revenue forecasts in reporting tools
- Follow up on pipeline opportunities with project managers
- Create pricing templates and sales opportunities for new deals
- Analyse actuals V/s forecast revenue and update comments accordingly
- Collaborate with billing teams on rate corrections, customer information changes, and contract amendments
- Prepare reports for operations teams or project managers
- Support SOX and substantive audits
- Manage group mailboxes
- Review and update process documents quarterly
- Proficient in Microsoft Excel
- Highly organized, with the ability to manage tight deadlines
- Strong verbal and written communication skills
- Keen attention to detail
- Adheres to established timelines and SLAs
- Possesses a solid understanding of business processes, systems, and tools
- Comfortable working in a fast-paced environment
- Experience with PeopleSoft/ SAP is preferred