Process Associate - Banking and Capital Markets (BCM)
Genpact
- Noida, Uttar Pradesh
- Permanent
- Full-time
Inviting applications for the role of Process Associate, Wealth Management
The objectives of this Genpact operations unit must tie into the overall aims of business. The group seeks to provide a high standard of service for business. The positions operate in a dynamic environment and are well suited to those with strong processing skills and a positive, ‘can do” attitude. The candidate must be willing to work flexible and varying shifts through the year and must react positively, patiently and effectively to calls/emails seeking clarifications, have a customer centric approach in problem solving.
You will work for end Customers to enable them to manage their Super account – Opening account, applying contributions, processing withdrawals, maintenance of accounts and reconcile the account.
Responsibilities
- To be able to work well on requests sent by the channels
- To be quick and detailed in interpreting the request of the customer
- Work well in the current frame of things & ability to escalate when required
- Should have a customer focused approach & Attention to detail
- Good Communication and interpersonal skills required
- Relationship management ability with internal customers
Minimum qualifications
- B. Com Graduate
- Quick Learner & Ambitious
- Good Excel Skills
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.