Collection Agent & Customer Success Executive (2-4 yrs) Pune (After-Sales/Customer Service) Arting Digital View all jobs Pune, Maharashtra Permanent Full-time 2 months ago Position- Collection Agent & Customer Success ExecutiveLocation -PuneExperience - 2yrWorking Mode - On-SiteKey Responsibilities:- Conduct client review calls- Handle payment collections & overdue accounts- Negotiate payment terms- Resolve billing queries- Ensure client retention- Coordinate with Sales & Tech teams- Track invoices & account status- Maintain CRM records- Share feedback & upsell opportunitiesSkills Required:- Strong communication & negotiation- Collection / Customer Success experience- Knowledge of cloud / web hosting- CRM knowledge (WHMCS, Hostbill, HubSpot, Zoho)- Good Excel skills- Billing & payment process understanding- Customer-focused approach (ref:updazz.com) updazz .com Apply Now Next Forward this job to your email to apply later Save Share Follow this company
