Receptionist

Key Responsibilities:

Front Desk Management: Greet and welcome visitors in a friendly and professional manner, directing them to the appropriate person or department.
Phone and Email Handling: Answer and direct phone calls, take messages, and respond to general inquiries in a timely manner.
Appointment Scheduling: Manage and schedule appointments, meetings, and conference room bookings for staff and visitors.
Administrative Support: Assist with general administrative tasks such as filing, photocopying, faxing, and data entry.
Mail and Package Distribution: Receive, sort, and distribute incoming mail, packages, and deliveries.
Visitor Log Management: Maintain and manage the visitor log and ensure all guests are properly signed in and out of the building.
Office Supplies Management: Monitor and order office supplies as needed to ensure the office is well-stocked.
Collaboration with Other Departments: Work closely with other team members to ensure seamless communication and coordination across departments.
Office Maintenance: Ensure the front desk area and office lobby are kept clean, organized, and welcoming at all times.
Other Duties: Assist with ad-hoc tasks as requested, including helping to prepare for meetings, events, or employee celebrations.

Qualifications:

High school diploma or equivalent required; associates degree or higher is a plus.
Previous experience as a receptionist, office assistant, or in a customer-facing role preferred.
Strong communication skills, both verbal and written.
Excellent organizational skills with the ability to prioritize tasks effectively.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to multitask and handle a fast-paced environment.
Strong interpersonal skills with a customer service-oriented attitude.
Professional appearance and demeanor.
Ability to maintain confidentiality and handle sensitive information.

Preferred Skills (Optional):

Expertia AI Technologies