Manager - Product Owner

• Responsible for supporting global product development and delivery in collaboration with Regional and Country Product team as well as Technology and Operations partners for Core Payments Products.
• Core payments products include Electronic Payments (e.g., Real time payments (RTP), and ACH/Low Value payments, Virtual Accounts).
• Has exposure working with following Scheme/Regulatory bodies - NPCI, INSTAPAY, FAST 2.0, AP+, SEPA Instant, UK FPS, NAPAS 2.0.
• RTP, ACH, COP (Confirmation of Payee), Direct Debit Management and Cross Border Payments through Domestic Payment Rails.
• This role will primarily support Paper Receivables and Payables Payment products and will execute the paper to digital payments strategy. The role also supports product/project commercialisation.
• Support delivering assigned projects/initiatives that enhances the commercial viability of the product by working closely with Technology, Operations, Onboarding, Servicing, and other partner teams.
• Support in conducting end-to-end product reviews outlining all key dependencies, input sources, capabilities, business improvement opportunities and recommend/implement risk mitigation steps as necessary.
• Support in delivering quality management reporting, product presentations, benefits tracking. Support formulating global commercialisation framework and plan for assigned products in Core Payments, to grow revenue and market share in line with the wider GPS strategy.
• Support developing marketing materials, campaign design, conduct market research in close collaboration with regional and country product teams and other relevant stakeholders.
• Ensure all requirements are aligned to strategic objectives, existing operating models and all exceptions are duly recorded and ratified. Ensure all requirements have suitable benefits associated with it and full traceability on ownership of requirement and success criteria for each requirement. Support the Product Owner to drive commercialization of the change across markets, enable benefit realization.

• Experience in Transaction banking, preferably in Payment’s product including receivable management (electronic)
• Proven experience in Project management, requirement analysis, business case development, risk management, marketing support.
• Strong analytical skills and ability to analyze complex problems, interpret customer and/or operational needs and develop integrated, creative solutions.
• Proven ability to run effective workshops and trainings for client business users.
• Strong aptitude with Data Analysis and Interpretation skills - the ability to critically evaluate information gathered across multiple sources, using multiple analysis techniques, reconcile variances and recommend proposals to senior and key stakeholders.
• Strong problem-solving skills to identify the root causes of problems and generate effective solutions. Alongside this, adaptability is key, as Strategic Business Change s must be able to pivot quickly in response to new information or changing circumstances, ensuring that the change process remains on track despite obstacles.

HSBC