Client Services Associate I
- Bangalore, Karnataka
- Permanent
- Full-time
- Acting as the primary point of contact for clients, addressing inquiries and concerns promptly and professionally.
- Coordinating and facilitating client meetings, including scheduling, agenda preparation, and documentation.
- Assisting in the development and implementation of client service strategies to enhance customer satisfaction and retention.
- Providing administrative support, such as maintaining client records, preparing reports, and managing correspondence.
- Bachelor's degree in Business Administration, Communication, or a related field preferred.
- Previous experience in customer service, client relations, or a similar role is advantageous.
- Strong interpersonal and communication skills, with the ability to build and maintain positive relationships with clients and colleagues.
- Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications.