Manager - Consumer and Health and Wellness

Tata AIA Life Insurance

  • Bangalore, Karnataka
  • Permanent
  • Full-time
  • 2 days ago
Job Description:A Position OverviewPosition TitleUI/UX DesignerDepartmentTDA-BSG (IT)Level/ BandManager/Senior ManagerRole Summary: The Junior UI/UX will be responsible for designing, developing, and maintaining applications. The ideal candidate should have a deep understanding of application architecture principles and best practices with hands on experience in end-to-end UI/UX processes including user research, persona creation, wireframing, prototyping, and usability testing.B Organizational RelationshipsReports toSM/AVPSupervisesNAC Job DimensionsGeographic Area CoveredPAN IndiaStakeholders InternalTDA-BSG and all other TATA AIA internal departmentsExternalPartnersD Key Result Areas· Designing research plans and delivering insights that drive product and business decisions· Recruiting and conducting moderated and unmoderated usability testing· Ability to analyse UX research findings and convert them into actionable insights· Document the design teams’ book of work and coordinate with product owners, product managers, project managers· Translating concepts into wireframes and mockups that lead to intuitive user experiences, for a wide range of devices and interfaces· Collaborate and communicate with business stakeholders, project team and leads, to get lo-fi and hi-fi designs validated with users and stakeholders· Iterate designs based on user insights from researchers as well as stakeholders’ feedback· Create and deliver empathy maps, personas, user flows, wireframes (lo-fi and hi-fi), prototypes and visual assets to support product development process· Apply, maintain and build upon design systems to ensure consistent designs across our products· Communicate with vendors for external support on UX and UI Design work· Hands-on knowledge of HTML5, CSS 3, SASS, JavaScript, JQuery etc· Experience and proficiency with Figma/ Sketch and Adobe Creative Cloud applications to create user flows, wireframes and click through prototypeE Competencies (Please copy paste from Competency Dictionary)Competency ForProficiency ScaleProficiency Scale DescriptionTimely Decision Making5Uses experience and industry awareness while taking decisions to help improve effectiveness and output. Displays strong analytical skills to identify emerging trends and patterns and anticipates potential problems / issues. Solves problems even in ambiguous or risk situations by selecting a course of action based on logical assumptions and factual information, taking into consideration resource constraints and organizational values to solve problems, in line with the set regulations and guidelines. Encourages others to take calculated decisions after evaluating
the pros and cons.Functional Excellence4Displays a clear understanding of the processes, regulatory framework & market awareness pertaining to own and related markets and helps the team to gain knowledge. Uses business/market awareness and information made available by various processes to enhance overall effectiveness of the function/department and to re-engineer processes. Identify potential hurdles and sets appropriate milestones,
systems and processes for others to follow and monitors their progress against the set milestones.Drive for Results5Guides organizational initiatives ensuring effective planning and resource utilization.
Inspires team to proactively deliver results even in new situations without losing focus on process discipline. Creates a high-performance work climate for individuals and
teams to deliver by synergizing multiple systems and departmentsCustomer Focus and Consumer Focus4Analyzes the market trends, anticipates customer needs and adopts the best solutions that will exceed the customer expectations while meeting organizational SOP's.
Stretches self and team to deliver customer delight.Building and
Managing Relationships5Establishes long term partnerships with all the parties who can play a pivotal role in guarding the business interest of the organization with a focus on developing mutually beneficial relationships. Presents information persuasively, with skill and power, seeking to influence an audience of critical importance. Is able to deliver difficult or ambiguous messages with clarity, tact and diplomacy. Is able to convey the right message to the right person in the right context.Taking Ownership5Leads by example and puts in place strategies and processes to foster a culture of accountability for focused working, to ensure achievement of the tasks within the quality, time and budgetary parameters within the team.G Skills RequiredTechnical· User Experience Skills: Interface design, user research, qualitative and quantitative analysis, wireframing / prototyping, A/B Testing / Usability Testing· Languages and Databases: Python, C++, HTML5, CSS3, JavaScript, OracleSQL, MySQL.· User experience software and technical tools: Figma, Adobe Photoshop, Miro, Microsoft Officer Suite, Github, LaTex, WordPressBehavioralEssentialDesiredInterpersonal skills·Communication skills·Creative thinking skills·Supervising/Leadership skills·Teamwork Skills·Influencing skills·Relationship Building skills·Decision making skills·H Incumbent CharacteristicsEssentialDesiredQualification· Bachelor’s degree in Design/HCI or CUA from Human Factors international or equivalent practical experienceExperience· 8-12 years’ experience in UI/UX design working across multiple platforms (products, websites, mobile apps etc) product or web services· Design portfolio or samples of work demonstrating relevant experience· Proficiency with Design Thinking methodology· Experience and proficiency with Figma/ Sketch and Adobe Creative Cloud applications to create user flows, wireframes and click through prototypes· Possess strong verbal and written communication skills, whether in one-on-one or group situationsAbout Company:Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture company, formed by Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA). Tata AIA Life combines Tata’s pre-eminent leadership position in India and AIA’s presence as the largest, independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region. Tata AIA Life has written retail new business weighted premium of Rs. 2,692 crore for the financial year 2019-20. For the same period, the 13th month persistency of the company was at 89.10% and, the individual death claims settlement ratio was 99.06%. One of the fastest growing companies in the Life Insurance sector, Tata AIA Life is now ranked at no. 5, based on individual weighted new business premium.

Tata AIA Life Insurance

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