Senior Manager Information Systems – Enterprise Platforms

Hyderabad, Telangana
Permanent
Full-time

1 month ago

Career Category Information SystemsJob DescriptionJoin Amgen’s Mission of Serving PatientsAt Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.Senior Manager Information Systems – Enterprise PlatformsLet’s do this. Let’s change the world. In this vital role you will be responsible for leading and overseeing a team of platform engineers and partnering with architects’ delivering across our Enterprise Platforms group, which includes Salesforce, Anaplan, MuleSoft.This role will be responsible for orchestrating engineering delivery, resource alignment, and operational excellence across approximately 6-9 engineers The Sr Manager will partner closely with platform managers and engineering leads to ensure high-quality, scalable, and compliant solutions are delivered consistently.The ideal candidate will have a consistent record of leadership in technology, leading a team of engineers to drive business value. The ideal candidate will have a solid background in leading an impactful team delivering solutions and platform accelerators. Please note, this is an onsite role based in Hyderabad.Roles & Responsibilities:

Lead and develop a successful team of platform engineers through recruitment, performance management, and career development
Establish and maintain operational metrics, SLAs, and performance standards
Monitor and manage enterprise platform operations
Lead incident response and problem management for critical platform issues
Oversee implementation and maintenance of platform security policies and procedures
Drive continuous improvement initiatives in platform operations
Partner with Enterprise Platform leadership and collaborators to understand and support organizational needs

What we expect of youWe are all different, yet we all use our unique contributions to serve patients.Basic Qualifications:Doctorate degree / Master's degree / Bachelor's degree and 12 to 17 years of Information Systems, managerial experience directly managing people and/or leading teams, projects, or programs experiencePreferred Qualifications:

Experience with cloud platforms (Salesforce, Anaplan & MulesSoft)
Knowledge of cloud platforms.
Understanding of ITIL frameworks and standard methodologies
Familiarity APIs, Workflow, Salesforce and other Gen AI tools.

Professional Certifications:

Management certifications (PMP, ITIL) (preferred)
Scaled Agile (SAFe Certifications)

Soft Skills:

Critical thinking and planning
Strong decision-making abilities
Excellence in collaborator management
Outstanding communication skills
Team building and development
Change management expertise
Crisis management capabilities
Strong presentation and public speaking skills

What you can expect of usAs we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.Apply now and make a lasting impact with the Amgen team.careers.amgen.comAs an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation..

Amgen

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