Manager Operation

• Manage a team of legal professionals including lawyers, paralegals, and legal researchers.
• Set performance goals and objectives for team members and drive feedback and performance

• Conduct training and professional development activities to enhance the team's skills.
• Serve as a point of contact for clients, maintaining client relationships, and understanding their

• Ensure client satisfaction with high-quality delivery, meeting deadlines, and addressing client

• Oversee legal research, drafting, and documentation processes as per client directives.
• Manage legal projects, ensuring they are completed on time and within budget.
• Monitor compliance with legal and ethical standards in all work.
• Act as a knowledge base with existing clients and handle transitions with new prospects.
• Participate in new prospect calls to showcase process capabilities and delivery model.
• Prepare and present regular reports on operational performance to senior management.
• Implement quality control procedures and best practices to maintain high standards of work.
• Manage resource allocation and cost control.

• A bachelor's degree in law (LLB) from a recognized institution.
• An LLM or other relevant certifications can be a plus.
• At least 10 years of relevant legal experience in US based LPO, of which 3 years should be in

• Strong knowledge of Indian and international law, as well as legal research and writing skills.
• Excellent communication and interpersonal skills.
• Proficiency in legal software and technology.
• Leadership and team management capabilities.
• Should have handled a team of at least 50 employees.
• Absolute flexibility with working in any shifts as per business requirements

Ciel HR