Account Director

Shipsy

Gurgaon, Haryana
Permanent
Full-time

17 days ago

Company DescriptionShipsy is a Global SaaS company focused on the Logistics tech space. Logistics is a multi trillion dollar industry, but still largely run in a manual manner. Shipsy offers cutting-edge solutions helping Shippers & Logistics with Warehousing and Transportation Automation solutions, thereby, reducing logistics costs and enhancing customer experience.Our customers span across Middle East, India and South East Asia and include enterprises like Reliance (their entire Retail operations, exports and imports runs on Shipsy), Domino's, Gulf Marketing Group, UPS Gulf, DTDC Express, Burger King, Landmark Group - Homecentre, More Retail and many more. We process over 2 million shipments a day and about 10% of India's container trade is tracked on our platform .We are backed by Global investors such as Peak XV Partners, Infoedge, A91 partners and have raised ~$35mn till date. We are over a 280+ member team now, with offices across Gurgaon (HO), Mumbai, Bangalore, and Dubai.Our team is composed of excellent individuals from top institutes across the country like IITs, IIITs, NITs with experience in Big Data, Software Architecture, ML, AI, Robotics, Blockchain. In combination, we have previously worked at Samsung Korea, MIT Media Labs, CMU Robotics, Deutsche Bank, Morgan Stanley, Samsung Research, GE Research, Qualcomm Research, etc.and have also been entrepreneurs. We have numerous research publications and patents. The core team has computer scientists, electrical engineers from IIT Delhi and Madras, and this core tech focus would contribute tremendously to your learning.We also have some word class employee benefits such as the scholarship program and more that will further enhance your learning. We serve clients from across various industries and geographies, and pride in having a young, energetic, diverse team.We aim to make Shipsy's work culture fun. We all work hard, but enjoy what we do. We are fostering a supportive, empathetic environment that supports you, so you can deliver the results you aspire to and grow as a professional.To learn about our leadership team and gain greater insights into our growth story and solutions, visit https://shipsy.io/about-us/.Job DescriptionJob Description:- Account Director
As a platform company powering businesses across multiple geographies, Shipsy processes millions of transactions per day and supports their operations with our platform, APIs, runs marketplace and more.You would be the owner of growing this relationship with identified accounts to a larger scale in terms of Customer NPS, Revenue & Business Success MetricsThis would involve being a thought leader & problem solver for the customer. And building strategy, coordinating with the product team as well as cross-functional teams to drive the projects centrally.
You'll work directly with the leaders to solve business-critical problems and be part of a group responsible for driving Shipsy's growth exponentially.Key Responsibilities and Accountabilities:Working closely to land new opportunities with large global customers and build new relationships with their CXOsAchieve revenue related outcomes either through landing new opportunities or growing existing key accountsBuild thought leadership by bringing in depth from an industry, product and customer context standpointBring back critical inputs to the product team that can contribute to the product roadmap to ensure we are constantly innovating in line with what our customers are asking forUnderstand industry trends that could also contribute to the long term product roadmap of the Shipsy product suiteDrive the P&L of all existing critical accountsManage a portfolio of accounts, and establish productive, professional, and profitable relationships with key personnel and CXOs in all large accounts.Identify and implement the processes, tools, resources, and data needed to drive the projects with defined KPIs and metrics.Continually innovate, develop and suggest enhancements to the client management function such as new methods of analysis or other techniques.Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.Manage schedules with project resources and risk trackers within the time frameworkSupport clients through the implementation process by applying strong problem-solving, troubleshooting, and data management skillsQualificationsRole Requirements:Good first principle thinkerExcellent analytical skills to break down and solve complex problemsAbility to collaborate cross-functionallyBTech from a Tier 1 School

Shipsy

Apply Now