IT Support Engineer For Andheri Location
- Mumbai, Maharashtra
- Permanent
- Full-time
- Providing on-site IT support in both home and office environments, over a variety of platforms and devices (e.g. Windows, Mac, iOS, Android, etc.)
- Windows 11, Mac OS, Microsoft Office 365 and Cloud file share support experience
- Utilizing your knowledge of Microsoft operating systems and Active Directory to provide 1st/2nd line IT support to our users
- Ability to diagnose problems and provide solutions and/or escalate to the appropriate expertise area
- Teams / Zoom/ G Meet meeting setup and basic troubleshooting experience
- Basic LAN , IP, WIFI AP networking knowledge and ability to approach issues logically using OSI model or similar
- Troubleshoot video conference and telecommunications systems (Poly, Logitech , Cisco and similar …)
- Assist in preparing and deploying laptops for staff, including all required user profile configuration and data migration
- Ability to work independently as well as in a team environment displaying consideration and respect for others
- Clear communication style and ability to communicate with technical and non-technical stakeholders both orally and written in excellent English