Lead II - Software Engineering

• Code debug test document and communicate product component and feature development stages.
• Validate results with user representatives integrating and commissions the overall solution.
• Select and create appropriate technical options for development such as reusing improving or reconfiguration of existing components while creating own solutions for new contexts
• Optimises efficiency cost and quality.
• Influence and improve customer satisfaction
• Influence and improve employee engagement within the project teams
• Set FAST goals for self/team; provide feedback to FAST goals of team members

• Adherence to project schedule / timelines
• Number of technical issues uncovered during the execution of the project
• Number of defects in the code
• Number of defects post delivery
• Number of non compliance issues
• Percent of voluntary attrition
• On time completion of mandatory compliance trainings

• Define coding standards

• Ensure compliance from the team

• Provide clarifications to the testing team

• Learn more about the customer domain and identify opportunities to provide value addition to customers
• Complete relevant domain certifications

• Manage delivery of modules
• Manage complex user stories

• Identify defect trends and take proactive measures to improve quality

• Present design options to customers
• Conduct product demos
• Work closely with customer architects for finalizing design

• Understand aspirations of the team members and provide guidance

• Ensure team is engaged in project
• Proactively identify attrition risks and work with BSE on retention measures

• Perform and evaluate test results against product specifications
• Break down complex problems into logical components
• Develop user interfaces business software components
• Use data models
• Estimate time and effort resources required for developing / debugging features / components
• Perform and evaluate test in the customer or target environments
• Make quick decisions on technical/project related challenges
• Manage a team mentor and handle people related issues in team
• Have the ability to maintain high motivation levels and positive dynamics within the team.
• Interface with other teams designers and other parallel practices
• Set goals for self and team. Provide feedback for team members
• Create and articulate impactful technical presentations
• Follow high level of business etiquette in emails and other business communication
• Drive conference calls with customers and answer customer questions
• Proactively ask for and offer help
• Ability to work under pressure determine dependencies risks facilitate planning handling multiple tasks.
• Build confidence with customers by meeting the deliverables timely with a quality product.
• Estimate time and effort of resources required for developing / debugging features / components

• Appropriate software programs / modules
• Functional & technical designing
• Programming languages – proficient in multiple skill clusters
• DBMS
• Operating Systems and software platforms
• Software Development Life Cycle
• Agile – Scrum or Kanban Methods
• Integrated development environment (IDE)
• Rapid application development (RAD)
• Modelling technology and languages
• Interface definition languages (IDL)
• Broad knowledge of customer domain and deep knowledge of sub domain where problem is solved

• Design & Development o Define and validate technical designs across .NET, Java, and AI frameworks. o Design AI/ML solutions for classification, prediction, NLP, and LLM-based use cases. o Evaluate solution options and recommend patterns to meet functional and non-functional requirements. o Establish coding standards, design patterns, and best practices across platforms. • Technical Leadership o Guide and mentor cross-functional teams in code review, test quality, and performance optimization. o Drive experimentation and prototyping with AI/ML and NLP tools. • Project Delivery o Oversee end-to-end application development, including planning, estimation, development, integration, and deployment. o Collaborate with business analysts and product owners to define solution or product features. o Serve as a technical point of contact for client stakeholders. o Lead technical workshops, solution walkthroughs, and product demos. o Manage expectations, provide status updates, and ensure alignment across teams. • Change & Release Management o Support change control processes. o Ensure compliance, security, and audit requirements are met for all components, including AI solutions. • Service Management o Qualifications: • Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Information Technology, or related field. • 8–12 years of experience in application development and production support. • Strong experience designing and delivering solutions on .NET, Java, and modern cloud platforms. • 2+ years of practical experience in AI/ML solution development, including NLP and/or LLM implementations. • Hands-on experience integrating AI models into enterprise applications. • Familiarity with MLOps practices and scalable AI deployment Certifications (Preferred): • Microsoft Certified: Azure Solutions Architect Expert or equivalent • AWS Certified Solutions Architect – Associate/Professional • Azure AI Engineer Associate or AWS Certified Machine Learning – Specialty • TOGAF or equivalent architecture certification • Certified ScrumMaster (CSM) or agile certification Skills & Attributes: • Deep knowledge of enterprise architecture principles, cloud services, and development best practices. • Strong understanding of AI/ML tools and NLP and LLM-based frameworks such as TensorFlow, PyTorch, Scikit-learn, Hugging Face, LangChain, or similar. • Experience in application development and production support engagements • Excellent communication and stakeholder management skills.

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