Senior Facility Manager- Soft services

Bangalore, Karnataka
Permanent
Full-time

1 day ago

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Account ManagerWork DynamicsWhat this job involves:Duties & ResponsibilitiesWhat this job involves –

To provide leadership to all the teams(FM/TM/PDS) working for the account
To provide the leadership support to regional leads of various countries.
To be a support for Client Regional APAC leadership team and also have connects with the APAC Leads as well country specific leads
To be owner of P&L for the account and track the progress of P&L as per plan on monthly basis for all regions and present it to GAE for their review.
To ensure conduct of Medallia survey twice in a year and discuss with the client on the outcome of the survey with the actions thereof
Prepare the Account Plan for the account and ensure that the account plan is uploaded to Momentum after approval of Divisional President
To ensure all the activities as per Momentum are tracked and the data updated on Momentum on regular basis.
Conduct of reviews like Quarterly Business ,Half yearly Business and Annual Business with the client leadership
Conduct reviews with the client on KPI/Critical KPI/Savings initiative and account based innovation on a regular basis
To discuss with the client the strategic outlook of managing the account basis on the growth numbers obtained from the all the business working in that account
Have regular communication with the team and the client through Town halls, Newsletters etc.
Responsible for coordination with respective leads of Transactions and Projects for ensuring the products with the specific verticals are implemented within the account
Responsible for coordination with the product work streams for workplace and Engineering for implementation of products available after discussion and confirmation with the client
Responsible for tracking various HR related activities including having the succession plan for the account. These needs to be done after closing working with HRBP for the account.
Strong Governance as per contract.

Performance objectives

Meet or exceed best practice in provision of services through contracts
Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager.
Effective management of the team

Sound like you? To apply you need to be:Key skills

Account Manager will have responsibility for the management of a wide range of issues, from strategic Contracts management to input on day-to-day operations.
Effective Negotiator and client management
Good Team Leader with a view to raise the bar every time

What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!Location:On-site –Bengaluru, KAScheduled Weekly Hours: 48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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