working closely with cross-functional teams to ensure alignment of procurement activities with Manager plays a vital role in supporting the organization's strategic goals and contributing to overall performance, employee engagement, and capability building within the team. supporting evolving business needs. 1. Responsible for reporting and managing key performance indicators (KPIs), ensuring accurate tracking, analysis, and communication of metrics to drive strategic decisionmaking and operational efficiency. Responsible for overseeing the entire procurement process, from Purchase Requisition (PR) processing to Purchase Order (PO) creation, ticket handling, and tail spend management. Develop, track, and report on KPIs related to indirect procurement processes while monitoring and managing SLAs and KPIs to ensure indirect procurement activities are performed in accordance with company standards and contractual obligations. Develop and implement strategies to manage and optimize tail spend. Identify and implement cost-saving initiatives to meet savings commitments and optimize tail spend management. Develop and implement risk management & controls 2. Process Optimization & Automation Stimulate the improvements and standardization of processes to increase efficiency and quality of the operations. Support automation initiatives to enhance efficiency and scalability within GES-PSC. Support the development and deployment of automated solutions to improve transactional accuracy and workflow effectiveness. 4/4 Classified Personnel Information Evaluate and improve procurement processes continuously, implementing best practices and innovative solutions to enhance effectiveness. 4. Stakeholder & Vendor Management Build and maintain strong relationships with the vendor to ensure high-quality service Manage escalations and Provide 2nd line support on Indirect procurement operations for complex issues arise from key stakeholders or suppliers. 5. Drive team engagement, development, and succession planning, ensuring a motivated and Provide strategic leadership and direction to teams, fostering a culture of high performance, Harness sense of partnership and One Team behaviours with outsourced service provider. Foster a culture of continuous improvement, encouraging innovation and best practices
