
Collections Executive – Bangalore (Work from Office) Start in September
- Bangalore, Karnataka
- Rs. 35,000 per month
- Permanent
- Full-time
- English language proficiency is required for this role.
- This is a full-time, work from office role.
- This requires a U.S. schedule - India Night shift.
SEZ Survey No 51-64/4,
Bellandur,Village. Bldg 9A Rd,
Bengaluru –Karnataka 560103Shift: NightContact: Nirmala 911 301 5045Pay: ₹20,000.00 - ₹35,000.00 per month plus incentivesBuild Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the Collections arena.Why should you consider TSI (part of TSI family of companies)?
- Paid training
- Team-oriented work environment
- Growth opportunity
- Generous Incentive opportunity
- Comprehensive benefits package available: including medical insurance, paid time off and paid holidays!
- Transport facility (As per policy and shift) - Transportation provided
- Working 5 days/week
- Contact debtors to discuss overdue accounts and negotiate payment options.
- Handle inbound calls from debtors and provide payment solutions.
- Explain payment plans and the importance of timely payments.
- Update account notes accurately and adjust statuses per guidelines.
- Research and resolve disputed balances.
- Review accounts to be recommended for closure and assists in report preparation.
- Adhering to all applicable laws and regulations related to debt collection.
- Participate in team meetings and suggest process improvements.
- Ensure compliance with debt collection laws and regulations.
- All other duties as assigned.
- Strong English skills (written & verbal).
- International credit card collections, sales, or retention experience is a plus.
- Candidates with prior international customer service experience will also be considered for this role
- Must follow a set schedule, including breaks and lunches.
- Strong communication, negotiation, and active listening skills.
- Proficient in computer navigation.
- Experience with automated dialers preferred.
- HSC or 10+ 2 -Diploma / Graduation required
- Knowledge of FDCPA and collection laws preferred.