Customer Support Executive

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  • Mumbai, Maharashtra
  • Rs. 3,00,000 per year
  • Permanent
  • Full-time
  • 2 months ago
Key Responsibilities:
  • Conduct on-site implementation and training sessions for software products such as ERP, CRM, GST, Export, Payroll, and HRMS.
  • Provide hands-on support during the software implementation process and address client queries effectively.
  • Ensure seamless integration of software with the clients existing processes and systems.
  • Build and maintain trustworthy relationships with clients to ensure long-term satisfaction.
  • Gather feedback from clients and coordinate with the development team to improve the software.
Key Requirements:
  • Proficiency in on-site implementation, excellent communication, adaptability, and trustworthiness.
  • Strong problem-solving and troubleshooting abilities to work collaboratively with clients and internal teams.
  • MS Word and Excel[Check Version, Installation, Functions, Data List, etc..], Outlook , SQL [Database, Joints, Triggers, Table etc.] & Crystal Report is must
Timing - 9.30 am to 6.30 pmWork days- Monday to SaturdayHow to Apply:If you meet the above requirements and are passionate about delivering exceptional customer support in the IT software industry, please send your updated resume to

Expertia AI Technologies