
PS Consultant
- Bangalore, Karnataka
- Permanent
- Full-time
Location: Bangalore, India
Team: Global Operations – Post-Live ERP Services
Reports To: Senior Director, Post-Live Services – Food & Beverage ERP
Employment Type: Full-TimeRole OverviewWe are hiring a mid-level Functional Consultant to support the post-live operations of our Aptean Food & Beverage ERP suite, including bcFood and JustFood, all built on Microsoft Dynamics 365 Business Central.This position will be part of the Global Operations expansion team in Bangalore, providing scalable, high-quality support and enhancement delivery to our North American customer base. You will be responsible for post-go-live service requests including scoping, minor enhancements, configuration, user enablement, and issue resolution.This role requires deep familiarity with Business Central, excellent communication skills, and the ability to work cross-functionally in a virtual global team.Key Responsibilities
- Deliver post-live ERP consulting services for Aptean’s Food & Beverage ERP products (JustFood, bcFood, Aptean F&B)
- Perform functional analysis, configuration, and testing of enhancement requests and small-scale changes
- Participate in scoping sessions with onshore leads and translate client needs into actionable work plans
- Document business requirements and prepare functional specifications for the development team
- Collaborate with technical and QA resources to ensure high-quality solution delivery
- Provide functional support for escalated issues requiring root cause analysis
- Contribute to the team’s work intake process, knowledge sharing, and process improvement initiatives
- Work overlapping hours (at least 3–4 hours daily) with North American teams and customers
- 3+ years of hands-on functional experience with Microsoft Dynamics 365 Business Central
- Proven experience in ERP consulting or post-implementation support, preferably in the manufacturing or food & beverage sector
- Ability to independently handle enhancement requests, user training, and functional testing
- Strong documentation and communication skills, with ability to clearly articulate requirements and outcomes
- Experience working in a global delivery model or supporting international clients
- Exposure to JustFood, bcFood, or other Aptean F&B verticals
- Familiarity with AL language or BC extensions
- Understanding of food safety, lot traceability, or industry-specific compliance workflows
- Prior experience working in a COE or shared services model