
Cluster Revenue Manager _ HIEX Gurugram Sector 50
- India
- Permanent
- Full-time
- Own and drive revenue management strategies for the assigned cluster of hotels, ensuring alignment with commercial goals.
- Develop and adjust pricing, demand forecasting, and inventory control strategies to maximize RevPAR and profitability.
- Review hotel performance against budgets, forecasts, and benchmarks; recommend corrective actions as required.
- Conduct competitor analysis and monitor distribution channels to ensure competitive positioning.
- Support preparation of forecasts and budgets; ensure accurate and timely submissions.
- Lead cluster-level revenue meetings with GMs, sales, and operations teams to drive data-driven strategy discussions.
- Partner with hotel leadership teams to deliver cohesive and commercially aligned revenue strategies.
- Act as the key liaison between hotels and global/regional revenue initiatives to ensure effective implementation.
- Drive consistency in revenue practices across the cluster and share best practices.
- Ensure effective use of revenue management systems (HOLIDEX Plus, PERFORM/Price Optimization, GDS, etc.) across all cluster hotels.
- Maintain data accuracy and compliance with IHG standards.
- Support the rollout of new revenue tools, initiatives, and processes to ensure successful adoption.
- Coach, mentor, and support Cluster Assistant Revenue Managers and Revenue Executives in their professional development.
- Provide regular guidance, performance feedback, and training to enhance revenue management capability across the team.
- Build a collaborative environment that fosters continuous learning and alignment with IHG culture.
- Strong analytical, numerical, and strategic thinking skills.
- Proficiency in revenue management systems and tools (HOLIDEX Plus, PERFORM, GDS, OTA extranets, etc.).
- Advanced skills in MS Excel, PowerPoint, and data interpretation.
- Strong communication and facilitation skills to influence at hotel and cluster level.
- Ability to manage multiple priorities with attention to detail and deadlines.
- Strong stakeholder management and collaboration skills.
- Fluency in English (spoken and written).
- Bachelor's Degree in Hospitality Management, Business, or related field.
- Professional certifications in Revenue Management will be an advantage.
- Minimum 5-7 years' experience in revenue management within branded hospitality.
- Prior cluster or multi-property revenue management experience preferred.
- Demonstrated track record of driving revenue performance and managing budgets/forecasts.
- 5-day working week.
- Complimentary duty meals.
- Room and F&B discounts across IHG hotels worldwide.
- Career development opportunities within IHG, including cross-training and international exposure.
- Access to IHG Learning Academy and global best practices.