Role Overview:The Operations Manager will oversee day-to-day store operations across locations, ensuring customer satisfaction, operational efficiency, and sales growth. The ideal candidate understands the nuances of family-run apparel retail and can balance tradition with innovation.Key Responsibilities:- Lead, train, and motivate store teams to achieve sales and service excellence.- Oversee merchandising, inventory control, and replenishment processes.- Ensure visual merchandising aligns with brand identity.- Manage budgets, operational costs, and performance metrics.- Maintain high customer service standards in line with ethos.- Liaise with vendors, suppliers, and internal stakeholders.- Drive operational improvements without compromising brand traditions.- Implement loss prevention measures and ensure compliance with policies.Preferred Candidate Profile:- Must have: 10-15+ years in apparel/ethnic wear retail operations, preferably from family-run or heritage retail brands.- Strong leadership and people management skills.- Proven track record of driving store profitability and efficiency.- Deep understanding of South Indian retail culture and customer preferences. (ref:updazz.com)
