Executive - Inside Sales (Partner's Payroll)
- Mumbai, Maharashtra
- Permanent
- Full-time
- Client handling experience and excellent communication & telephonic probing skills
- Provide proactive support, guidance, and training to ensure customers maximize product/service value. Should be able to seek feedback on the products sold and guide them on usage and installation of the same
- Regular and proactive connects with customers for maximizing DRS and ERS website seal installation - monthly target driven
- Connecting with the technical team to ensure timely resolution of installation for clients
- Collated MIS to be sent to the team every day capturing clients called & new companies added to the database
- Client engagement activities like survey emailers, etc
- Activation of DRS/ ERS product seals through online portal and their email delivery to maximize revenue
- Coordination with external vendor(s) for printing and dispatch of customer documents/reports
- Timely sharing of soft copies of certificates with sales associates on a weekly basis
- Invoice management. Ensuring timely payouts done to vendors for their services
- Managing the posting of CBIG cases in Apollo through the month to ensure revenue recognition
- Strong client orientation, with the ability to understand, manage, and consistently exceed client expectations
- Willingness to work from the office five days a week, with flexibility to extend working hours during high-demand periods
- Good communication skills mandatory and customer handling experience
- Strong Persuasive skills
- Fluent in English/Hindi
- Good excel hygiene is mandatory