Back Desk Manager

WorkQuest

  • Ahmedabad, Gujarat
  • Rs. 17,000 per month
  • Permanent
  • Full-time
  • 2 months ago
Position Overview:We are looking for a Back Desk Manager to join our team at SMR Jewels. This role will be a key player in maintaining smooth front and back desk operations, assisting clients, and ensuring a welcoming environment. As a Back Desk Manager, you will be the first point of contact for clients and visitors, and you'll be responsible for helping maintain the efficient day-to-day operations of the store. We're looking for someone with a long-term vision, a passion for customer service, and strong interpersonal skills.Key Responsibilities:
  • Front and Back Desk Operations: Manage daily operations, ensuring smooth coordination between the front desk and internal back-office functions.
  • Client Interaction: Greet and assist clients with professionalism, addressing any inquiries and providing information about our jewelry collections.
  • Maintain a Welcoming Environment: Ensure the showroom and office area are clean, organized, and welcoming for customers and visitors.
  • Customer Service: Provide high-quality customer service, building rapport and creating positive experiences for each client.
  • Administrative Support: Handle scheduling, documentation, and other back-office administrative tasks as needed.
  • Product Knowledge: Learn and maintain an in-depth understanding of SMR Jewels' products to provide accurate information and recommendations to customers.
  • Collaboration: Work closely with the team to ensure all operations run smoothly and efficiently, contributing to a positive and supportive work environment.
Required Skills & Qualifications:
  • Good Appearance: A professional and polished appearance, as this role involves direct interaction with clients.
  • Excellent Communication Skills: Strong verbal and written communication skills to interact effectively with clients and team members.
  • Punctuality: Reliability and adherence to work schedules, demonstrating a strong sense of time management and professionalism.
  • Freshers with Long-Term Vision: We welcome freshers who are eager to learn, grow, and contribute to the long-term success of the company.
  • Positive Attitude: A friendly and approachable demeanor to create a welcoming and supportive atmosphere for clients and colleagues.
  • Attention to Detail: The ability to manage multiple tasks and stay organized while maintaining high-quality service standards.
Preferred Qualifications (Optional):
  • Experience in retail, customer service, or administrative roles is a plus, but not mandatory.
  • A keen interest or background in jewelry and design is advantageous.
Why Join Us?
  • Career Growth: We offer opportunities for professional growth and advancement in the jewelry industry.
  • Training: Continuous learning and development to enhance your skills and expertise.
  • Dynamic Environment: Work in a collaborative, team-oriented, and innovative environment.
  • Long-Term Vision: If you're passionate about a career in the jewelry industry, SMR Jewels is the perfect place to start and build a lasting career.

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