Manager (IT) Application Support Pune

Pune, Maharashtra
Permanent
Full-time

9 days ago

To resolve day-to-day production support issues for a number of distributed applications that supports business
Change request including of negotiations, definition of scope of deliveries & other commercial terms & conditions, ordering & acceptance of deliveries
To ensure that the issues/ service requests are closed within the TAT to the satisfaction of requester
To provide business solutions
Incident and problem management
To update key control systems according to procedure and in a timely manner
To create and update \"run book\" documentation for the supported applications as required
To participate and perform UAT/SIT
To plan and execute DR drills for the business applications
To able to prepare, execute and monitor SOPs
Vendor liaison & SLA management

Key Skills :Company Profile--- --- --- ---, a --- Group Company, is a 100% captive finance subsidiary of --- --- --- established for the purpose of running it as an NBFC, exclusively to finance vehicles manufactured and/or marketed by --- --- --- and its subsidiaries/associates.
Certificate of Registration for carrying on the NBFC Business was received from Reserve Bank of India on 29 August 2023.
The Company was incorporated as --- --- Consumer Finance --- on 6 December 2021. After the change of the name of the Company from --- --- Consumer Finance --- to --- --- --- ---, the fresh certificate of incorporation was received from Registrar of Companies, Pune, on 26 December 2023.

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